Security Team Lead - St. Catharines Hospital (Marotta Family Hospital)

OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE!The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Job Skills / RequirementsSite Description: Niagara Health – Marotta Family Hospital is a state-of-the-art healthcare facility offering advanced, patient-centered care. Opened in 2013, it features specialized services in emergency medicine, critical care, surgery, mental health, and women's and children's health. The hospital is home to the Walker Family Cancer Centre and a Heart Investigation Unit, providing regional access to life-saving treatments.Position: Security Team LeadSite: Niagara Health - Marotta Family Hospital, 1200 Fourth Ave, St. Catharines, ON L2S 0A9Hours: Continental Rotating (0700-1900/1900-0700 hrs)Payrate: $23.80/hr. - $26.18/hr. "based on levelling system"Averaging Agreement: Averaging Agreement (AA) after 88 hoursPosting Date: October 17, 2025Internal Posting Closing Date: October 24, 2025External Posting Closing Date: October 24, 2025Essential Job FunctionsProvides leadership, direction, and ongoing coaching and trainingEnsures all standing orders and scheduled daily activities are carried out as required for each shiftEnsures site staff adhere to all Paladin Security and site-specific security policies and proceduresPlans and implements shift work schedulesEnsures all Security Guards have received the mandatory trainingMotivates staff and issues commendationsCoach and manage team performance, issuing corrective actions when necessary, and ensure all performance-related documentation is sent to the Client Service ManagerAttendance ManagementPerforms security auditsDocuments and investigates security incidents and complaintsProvide proactive and reactive security patrols.Communicates any concerns/issues with Client Service ManagerRequirementsA Valid Ontario Security Guard LicenseA Valid Standard First AID CPR C Certificate (From a WSIB Approved Organization)Proof of up to date immunization records for Mumps, Measles, Rubella, Varicella and two step Tuberculosis skin testCovid Vaccine two dosesMust be willing to complete N95 Mask fit testing during the trainingVulnerable Sector CheckEnglish (oral and written) fluency is a mustAt least one year of security experience in a team lead role Minimum two year of security experience in healthcare environmentPost-Secondary education in a law enforcement/security program from a recognized collegeWorking knowledge of the Trespass to Property Act and Mental Health ActDemonstrated punctuality and reliability, tact and diplomacyLegally authorized to work in Canada Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the positionPlease be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability.Why choose Paladin? Opportunities for training and professional development Competitive salary and benefits package. Free Uniforms Security license reimbursement Dry cleaning & hemming/tailoring allowance Additional perksIf you're excited about the opportunity to work with Paladin Security but don't meet every qualification listed, don't let that stop you from applying. You may be the ideal candidate for this role or another within our organization. We're always looking for great talent to join our team!Education Requirements (All)High School Diploma/GEDAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability