Seller Management - Cross Border eCommerce

Job DescriptionBuilding strong relationships with key accounts (Japanese Crossborder Sellers) to drive transaction numbers and revenue in Southeast Asia, Taiwan and Brazil marketsManage each account relationship by setting targets and creating plans towards meeting the targetsDesign sales and marketing strategies including campaign nomination for key accounts. Facilitate communication between key accounts and internal stakeholders to grow overall market order volumeFind solutions to accounts’ issues, and maintain a positive relationshipWork closely with the respective stakeholders to achieve overall market targetsRequirements5+ years of working experience is preferred, ideally in the e-Commerce or retail spaceExperience in sales and customer support would be an advantageBilingual in English and Japanese to facilitate dynamic collaboration with stakeholders across the region; Mandarin Chinese, or other Southeast Asian language is a plusStrong analytical skillOpen-mindedness, resourcefulness and proactiveness to find creative solutionsPositive, team player, and energetic attitude