Senior Account Director

About us:Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.Established in 2013, we specialise in cloud migration and development, digital transformation including agile software development, DevOps, automation, data and machine learning… As a Senior Account Director, you will play a key role in nurturing and expanding our relationship with two major clients based in Germany. Your focus will be on understanding client needs, strategising to meet their objectives, and ensuring the delivery of high-quality services. This role requires a combination of strategic thinking, effective communication, and leadership skills.Key responsibilities & duties include:  Client Relationship Management:Cultivate and maintain strong relationships with existing clientsUnderstand client goals, needs, and expectationsStrategic Planning:Develop account plans aligned with client objectivesCollaborate with clients to identify business opportunitiesTeam Leadership:Lead cross-functional teams to deliver services/products on time and within budgetProvide guidance and mentorship to account teamsCommunication:Effectively communicate with clients to convey strategies, updates, and project statusesEnsure clear internal communication to align teams with client expectationsRevenue Growth:Identify opportunities for account growth and upsellingAchieve revenue targets and contribute to overall business growthProblem Resolution:Address client concerns promptly and effectivelyCollaborate with internal teams to resolve issuesMarket Analysis:Stay informed about industry trends and market conditionsUse market insights to propose innovative solutionsContract Management:Oversee contract negotiations and renewalsEnsure contracts are compliant and meet both client and company expectationsRequired Skills: Proven experience in similar Account Director roles Experience in selling technology services, including Digital transformation, Data visualisation or Cloud migration (AWS or Azure)Land and expand experience within an account of €25m+ value and be able to articulate your accountable growth of the clientExcellent verbal and written communication skillsStrong leadership and team management abilitiesAbility to analyse data and market trendsEffective problem-solving and decision-making skillsCustomer-centric approach with a focus on client satisfactionAbility to think strategically and contribute to business growth  What’s in it for you: An opportunity to join a fast-growing company  Options for career advancement Learning and development opportunities Flexible working environmentCompetitive salaries based on experience Equal Opportunity Employer:Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform.If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!Not for you?Check out all of our open positions in our careers page and follow us on LinkedIn for future opportunities.P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people.At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace. Your personal dataAmach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). We will comply with data protection law and principles, which means that your data will be:Used lawfully, fairly and in a transparent wayCollected only for valid purposes and not used in any way that is incompatible with those purposesRelevant to the purposes we have told you about and limited only to those purposesAccurate and kept up to dateKept only as long as necessary for the purposes we have told you aboutKept securelyIf you would like to contact us about your data, please use the following address: info@amach.com