Senior Account Management Associate

Ready to make an impact? At Hive Health and HPPI, a subsidiary of Hive Health, we’re on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we’d love to meet you!👋🏻 Hi! We’re Hive HealthAbout UsHive Health is on a mission to provide the best-in-class health plans for small-medium businesses (SMBs) in the Philippines. We offer comprehensive, hassle-free digital health insurance plans through our all-in-one platform. Founded at Harvard and Stanford and backed by top global investors such as Y Combinator, this award-winning startup is revolutionizing access to quality, affordable healthcare for millions of Filipinos, one SMB at a time.About The RoleAs a Senior Account Management Associate, you will help develop Hive’s transformative health plan experience across SMEs by nurturing and strengthening Hive’s relationships with our accounts. As one of the pioneering members of the team, you will work closely with the other functions in continuously delivering user experience improvements and introducing best-in-class strategies and processes that will help Hive Health provide an unparalleled healthcare experience for Filipinos.ResponsibilitiesAs a Senior Account Management Associate, your areas of responsibilities include:Manage and grow relationships with existing key accounts through preparing data-driven reports and conducting regular check-ins and business reports, facilitating onboarding sessions, and attending to day-to-day concernsLead the discussions and negotiations of contract renewalsOrganize marketing initiatives such as webinars and newsletters that drive member engagementSolicit feedback from accounts and incorporate these into product development and overall business strategyDevelop deep understanding of Hive’s product, as well as health plans and processes in the marketSupport and coordinate closely with other functions to deliver an extraordinary user experienceQualificationsAt least 3 years of relevant experience in account management, business development, or related fieldsAbility to effectively use data in building business reports and performing business analysisCreative, detail-oriented, proactive in problem solving and identifying opportunitiesCurious, results-driven, ownership mentality with growth mindsetExcellent verbal and written communicationsCollaborative team player with the ability to adapt quickly in a fast-paced environmentPassion for innovation in healthcareJoin our team as we revolutionalize healthcare in the Philippines—and beyond!✨ Day 1 benefits for full-time employees – because we practice what we preach! Enjoy comprehensive healthcare coverage for you and your dependent, and paid time off from the start.🚀 Grow with us – mentorship, career development, and learning opportunities to help you thrive.🌍 Global connections – gain insights and support from top minds at Harvard, Stanford, and beyond.