Senior Account Manager - Brisbane

Foenix Digital is offering an exciting opportunity for an experienced Senior Account Manager to join the team. This role is ideal for someone who wants to grow their career within a company that values its people, promotes professional development, and supports career progression.At Foenix Digital, employees are backed by a personable and approachable manager who maintains an open-door policy, ensuring support and guidance at every step. The business prides itself on fostering a positive culture where collaboration and self-development are encouraged.About The RoleThe Senior Account Manager will oversee account management teams while building and maintaining strong client relationships. This position plays a vital role in ensuring smooth project delivery and a consistently high standard of customer service.Key ResponsibilitiesAssist the Strategic Account Manager with administration and client workflowRun reports, check stock, and monitor project timelinesDeliver clear, accurate, and timely information to clientsManage client requirements and support informed decision-makingAccurately complete paperwork and reportingUpdate client pricing and product information on the company websitePrepare quotes and respond to customer enquiriesMaintain strong and effective working relationshipsAdhere to company processes, policies, and proceduresEnsure an exceptional client experience at all timesSkills & ExperienceStrong attention to detail and accuracy in all tasksExceptional communication and interpersonal skillsDemonstrated experience in account management, particularly across major accountsKnowledge of SEO and PPCProven ability to build positive client and colleague relationshipsStrong problem-solving skills with a proactive approachHighly organised, adaptable, and reliableAbility to thrive under pressure and manage multiple prioritiesExperience in printing, apparel, promotional, or product sourcing industries (advantageous)5-10 years experience Why Join Foenix Digital?Opportunities for professional growth and career advancementA supportive, approachable leadership teamA growing company that values initiative and collaborationPhoenix Digital invites candidates who are looking to take the next step in their career to click APPLY NOW and be considered.