Senior Business Analyst

Tradu is looking for an experienced and motivated Senior Business Analyst, who will be responsible for implementing innovative client facing features in our Registration application. The successful candidate will be working with fellow business analysts, developers, testing teams, and a range of business stakeholders in an Agile environment, helping to deliver the best customer experience for Tradu’s global client base. Primary Responsibilities (not limited to)Act as the bridge between business stakeholders, product owners, UX/UI teams, and development teams.Understand and analyze fintech regulatory/compliance requirements (KYC, AML, identity verification, digital signatures, etc.) for onboarding flows.Gather, refine, and validate business requirements specific to retail client onboarding processes.Translate business objectives into customer-centric journeys and UI/UX design requirements.Collaborate with UX designers.Define functional and non-functional requirements (including performance, accessibility, and security considerations).Develop user stories, acceptance criteria, wireframe annotations, and process flows aligned with UX deliverables.Ensure requirements capture both business needs and UX best practices.Translate design prototypes into clear development requirements and test scenarios.Proactively identify risks related to UI/UX (e.g., accessibility gaps, confusing KYC steps).Partner with QA and UAT teams to validate that developed UI/UX solutions meet defined requirements.Participate in reviewing prototypes, mockups, and live builds to confirm alignment with intended customer experience. RequirementsCore Business Analysis & UX Skills:Bachelor’s Degree (Masters Degree preferred)5+ years of proven experience as a Business Analyst in fintech, digital banking, payments, or retail financial services.Strong ability to elicit, document, and manage business, functional, and non-functional requirements.Experience translating business objectives into UI/UX requirements, including annotated wireframes and user journey documentation.Demonstrated ability to bridge business, UX/UI design, and technical development teams.Track record of delivering projects that improved usability, conversion, or client onboarding experience.Prior experience in collaborating with UI/UX design teams and aligning design outputs with business and compliance needs.Technical & Tools Proficiency:Hands-on experience with JIRA /Confluence (user stories, backlog management, documentation).Proficiency with Figma (or similar design/prototyping tools) to collaborate effectively with UX/UI designers.Familiarity with process mapping tools (e.g., Visio, Lucidchart, Miro) for workflows and customer journeys.Comfortable working with analytics tools (e.g., Google Analytics, Mixpanel) to interpret onboarding funnel metrics (nice-to-have).Experience with Agile/Scrum methodologies (backlog grooming, sprint ceremonies, iterative delivery).Familiarity with UAT planning and execution (test case definition, business validation, sign-off processes).Exposure to API/Integration requirements and how they affect UX in onboarding journeys (e.g., ID verification, payments).An ideal candidate would have:Strong analytical and problem-solving skills, with a focus on reducing friction in onboarding flows.Clear and structured communication and documentation skills (verbal, written, and visual).Proactive, adaptable, and able to thrive in a fast-paced fintech environment with evolving regulatory and customer needs.Mindset with a focus on continuous improvement of both process and product.Working Hours: 40/week, Monday–Friday. Hybrid: 3 days in-office.Please submit your CV in English. Only shortlisted candidates will be contacted for an interview.All Stratos Support EAD employees must be eligible to work in Bulgaria.