Senior Client Manager

An exciting opportunity has opened to join our award-winning short-form video agency in Singapore as we grow our team.If you thrive in a fast-paced environment, love building strong client relationships, and know how to inspire those around you? Then, we’d love to hear from you! This is a rare chance to join Oysterly Media, a fast-growing short-form video start-up redefining how top global brands create videos for TikTok, Instagram, YouTube and more.Our culture is unlike anywhere else, and we create an environment that empowers you to do your life's best work. The Opportunity: As the Senior Client Manager, you’ll be an integral part of the team, driving operational excellence for our clients. You will lead client content initiatives, ensuring all projects stay on track and consistently exceed expectations with the videos we create.You’re full of fresh ideas, prioritise like a true multitasking ninja, and have a genuine passion for social media.Startups move fast, so you’ll wear many hats—shaping strategies and diving into the details to get things done. If you’re ready to make an impact, this role is for you.Key Responsibilities: Client ManagementAt Oysterly Media, we go above and beyond for our client partners — from strategic guidance to surprise goodies when we hit BIG milestones. You’ll have strong, proven client management experience with a track record of nurturing lasting relationships and leading accounts confidently.Project Management Are you the ultra-organised one in your friendship circle? Perfect. At Oysterly Media, you’ll take ownership of managing timelines and coordinating with stakeholders to ensure projects are delivered on schedule without compromising quality. Every task matters here — your role is a vital part of delivering excellence and meeting deadlines as a team.Problem SolverWith limited resources, you still find solutions that deliver exceptional results. You act with the best intentions for both clients and colleagues. We’re a small but MIGHTY team that loves a challenge, thinks ahead, and adapts fast. You’re confident working independently and collaboratively in a fast-paced, ever-changing environment.Social Media AmbassadorYou LOVE social media. You’re constantly learning, spotting trends, and analysing why one video goes viral while another flops. Curiosity drives you, and you use that insight to help content stand out.Growth MindsetYou thrive in dynamic, ever-evolving environments. You think creatively, anticipate needs, and find new ways to support both clients and teammates. You love exploring fresh ideas and pushing boundaries to deliver outstanding results.Requirements: 4-7 Years of Marketing & Account Experience – Proven track record in an agency, marketing, advertising, publishing role or working for a tier one media company. Proven Client Relationship Management – Very strong track record in managing and nurturing client partnerships, with the ability to deliver exceptional service and build long-term trust.Project & Stakeholder Management – Skilled at juggling multiple deadlines, coordinating team members, and keeping campaign milestones on track.Creative Problem-Solving with a Growth Mindset – Thrives in dynamic environments, finds effective solutions with limited resources, and embraces new challenges while supporting both clients and colleagues.Social Media Expertise & Trend Awareness – Deep understanding of TikTok, Instagram, YouTube and other platforms, with curiosity about what drives engagement and success.Bonus Experience:Experience or knowledge in media buying is a plus.Multilingual candidates are encouraged to specify which languages they speak.This Role Is Not For You If You:Prefer large, structured teams over agile, hands-on roles.Are uncomfortable with the intensity and fast pace of startup life.Easily get overwhelmed when juggling multiple projects simultaneously.You’re not prepared for hard work and being highly detail-oriented.Expect others to do the work for you.You're reluctant to pick up the phone and call clients.Prefer a stable environment and dislike rapid change.Why Join Oysterly Media?Impactful Work: Your voice will matter and will help shape our business! Team Culture: Be part of a small, tight-knit team that thrives on creativity and collaboration.Recognition: Join a company named Startup of the Year in 2024—we’re just getting started!Global Collaboration: Work with an incredible content creator ecosystem from around the world, bringing ideas to life and helping your talents shine on the global stage.Personal Growth: Build your leadership skills while making a tangible impact on our success.About Oysterly MediaAt Oysterly Media, we specialise in authentic Owned User-Generated Content (O-UGC) and Employee-Generated Content (EGC) that drives engagement and builds lasting connections between brands and their audiences.We believe that when a company unlocks the power of short-form videos, the world becomes their oyster!Although we’re a small team of fewer than 10 people, we pack a punch—and we’re growing.In fact, we were proud to be named “Startup of the Year” by AustCham Singapore in 2024, a recognition of our team’s creativity, hustle, and ability to deliver for some of the world’s biggest brands, such as UPS, 3M, and Microsoft. Our founder, Melissa Laurie, recognized as a “Woman to Watch in Asia”, leads with passion, humility, and a deep commitment to excellence. But she’ll be the first to say: it’s the team that makes Oysterly special.