Senior client services executive

Company Description Visual Studios Plus is Colombo's leading photography and videography-focused digital marketing agency. Renowned as the top advertising agency in the FMCG, Food, and Hospitality industries, we set new benchmarks for online marketing strategies. We are known for high-impact marketing that reimagines the consumer goods experience while delivering significant returns on investment. Our innovative approach continues to shift paradigms in the advertising industry. Role Description This is a full-time on-site role located in Colombo for a Senior Client Services Executive. The responsibilities include managing client relationships, ensuring customer satisfaction, providing exceptional customer service, and communicating effectively with clients. The role also involves handling finance-related client queries and ensuring a high standard of customer service is maintained at all times. Qualifications Experience in Client Services and Customer ServiceStrong Communication skills and ability to ensure Customer SatisfactionBasic understanding of Finance-related queriesAbility to manage multiple clients and projects efficientlyExcellent problem-solving and negotiation skillsBachelor's degree in Marketing, Business Administration, or a related fieldPrevious experience in the advertising or digital marketing industry is a plusAbility to work effectively in a fast-paced environment