Senior Client Servicing Executive

Job DescriptionAbout the jobWe are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. In this role you will execute projects with limited supervision by compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations.ResponsibilitiesAnalyze and interpret sales data and consumer data and present key insights to clients –virtuallyDraft reports and presentations (category overview as well as issue-based) building a story and finalizing conclusions and proposes recommendations Reviews data for errors and inconsistenciesAttend client meetings and presentations over call Discuss analysis design to best answer client questions with Client Business Partner/client with the support of Senior team member Manage internal stakeholders for example the Global Report Center TeamProvide feedback on client needs and challenging internal processes to best deliver those client needsDrive client value to help achieve agreed revenue and client satisfaction targetsUse NIQ data to drive insights, identifying opportunities and threats for our client’s brandsIntroduce additional NielsenIQ services, where appropriate to meet client needsDrive NPS (Net Promoter Score) and client satisfactionDrive cross market collaboration within NielsenIQ and client where appropriateAbout YouHighly motivated, self-directed, pro-active & possess a driven personality capable of working within tight deadlines or agile environmentResourceful, inquisitive and excited about new technologiesGenerates ideas for improvements, doing things differently, constructively challenge status quoAbility to manage multiple projects simultaneously while maintaining a strong client service orientationUnflagging attention to detail & demonstrated commitment to the accuracy and completeness of the informationQualificationsUniversity degree in Marketing, Mathematics, Statistics or other related fields is a must, preferred Postgraduate4-5 years of working experience in Market ResearchKnowledge of using advanced Excel, Powerpoint, Power BI or Tableau would be an advantageStrong analytical mind and excellent numerical skillsStrong communication skills & visualization skills – interested in storytelling techniquesHigh level of client service skills and understanding of growth and brand strategyBusiness acumen and good knowledge of the market dynamicsComfortable working in a digital-enabled environmentFluent in spoken and written EnglishAdditional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | FacebookOur commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion