Senior CRM Consultant Swedish / Norwegian speaking (EMEA)

Your missionAs a Senior CRM Consultant, you lead both mid-market and enterprise-level HubSpot CRM solutions - from discovery to delivery - by translating complex requirements into scalable architecture, automating processes, and driving adoption. You coach consultants, support in pre-sales, and turn CRM complexity into commercial value with Challenge-Ready focus and Fulfilment-Driven execution.THE ROLEClient Delivery & Solution Design:Lead discovery workshops; document requirements and secure solution blueprint sign-off. Support the sales team in scoping SOWs before deals are closedDefine and document scalable multi-hub solution architecture plans; ensure they’re configured, approved, and delivered accuratelyJoin weekly status calls, manage stakeholder expectations and handle scope changesCollaborate with Solution Architects to plan integration and migration processes, including data transformation and data mapping processesDevelop comprehensive SIT/UAT test plans and delivery robust testing phases to ensure solution accuracyCollaborate with Project Managers to keep delivery on track, within budget, and on scopeCoach Juniors on documentation, storytelling and best-practice configurationWork closely with HubSpot specialists to QC and test implementations against solution blueprintsPlatform Consultancy & HubSpot Expertise:Translate complex business requirements into efficient and scalable CRM solutions for large/complex customer cases. From initial kick-off and throughout the discovery processAdvise on solutions across the full customer lifecycle: lead generation, nurturing, sales enablement/RevOps, service and customer successEducate senior client stakeholders on CRM practices that support adoption within their business, drive automation efficiency, and maintain data qualityProactively drive expansion opportunities - spotting scope improvements alongside PM and Solution Architects. Document and present these recommendations in an optimistic and forward thinking way to clientsConsistently tie delivered solution back to project objectives on go-live calls and in hyper-care periods. Support client adoption in training sessions and toward consulting team handover Stay current on HubSpot platform/CRM developments and industry best practices to advise clients on the latest solutions and integrate these into your designCollaboration & Client Experience:Coach 2–3 CRM consultants or HubSpot Specialists; set goals and provide regular, ego-free feedbackFacilitate CRM retrospectives; turn team learnings into playbooks and reusable best practicesRepresent and live Avidly's Cultural values internally and externallyAct as primary escalation point for CRM delivery risks and enterprise client issues. Solve issues directly and report learnings to managementPublish a minimum of 2 best-practice CRM playbooks/thought leadership pieces per year; run peer-led sharing sessionsFacilitate team learning initiatives and unblock delivery challenges through structured collaborationRepresent CRM onboarding in cross team projects - collaborating with Consulting and Web & App teamsTurn at-risk workstreams into delivery wins through proactive scoping and solutioningAI Adoption:Use AI tools to enhance planning, QA, and documentation workflowsApply AI insights to improve onboarding timelines and depth of solutionChampion adoption across the onboarding team; align usage to KPIs and individual growth goals. Demonstrate a hunger to learn more about AI tools and workflowsTHE APPLICATION PROCESSApply providing your CV, a covering letter explaining why you are the right fit for the role and your personality type summary from 16personalities.com Screening we will review all applications and contact you to advise if your application has been shortlistedMeet with HR we'll schedule a 30 minute call to get to know you; talk about culture, working location, and see if we are a mutually good match.Technical interview with hiring manager and another member of the leadership teamOffer to the right candidatePlease note: Avidly is a remote-first business and so all interviews will be held via Google Meet. Should you live close to one of our offices then it could be possible to schedule an onsite, in-person meeting (dependant on location of hiring manager).Your profileEssentialYou have at least 5 years of hands-on experience with HubSpot and have experience with Sales, Marketing, Service and Operations HubYou have a solution-oriented, hands-on mentality when working with CRM systems and in particular with HubSpotYou're motivated by solving complex RevOps challenges and confident working directly with senior stakeholders to document and redesign business processesYou thrive to think about technically complex and demanding topics and deliver systematic, independent work to a high qualityIn addition to being a quick learner, you have the ability to see the big picture and use your own initiative. You are analytically inclined, and keen to ask questions to clarify your understandingExceptional communication skills, fluent in English, Swedish and/or Norwegian. Other languages are a plus but not essential, especially: German, Danish, FinnishWith the right attitude, a large portion of commitment and a will and drive to succeed - you will go far with us - Avidly is growing fast and the possibilities to prosper in your career are endless.Please note: this role will be based in Norway; applicants therefore must have the right to work in the Norway.Why us?Avidly is the leading HubSpot partner globally, specialising in CRM transformation, AI adoption, marketing, sales and web services. As an Elite Global HubSpot partner , we operate across the UK, Nordics, DACH, NAM, and APAC, supporting businesses of all sizes - from scale-ups to global enterprises - with strategy-led, technology-enabled solutions that unlock growth.With over 270 specialists across multiple disciplines, our teams deliver end-to-end consultancy, implementation, and optimisation services that help organisations evolve how they attract, convert, and retain customers with HubSpot. We blend creative, commercial, and technical expertise to solve complex challenges - from building connected CRM ecosystems to deploying revenue operations, AI readiness, and scalable digital experiences.Our culture balances local autonomy with global collaboration, offering a flexible, modern workplace built on trust, impact, and continuous learning. Whether you’re in delivery, strategy, or leadership, you’ll work alongside dedicated experts who share a common goal: to create real, measurable change for our clients and each other.Benefits at AvidlyWorking with Avidly means getting provided with a great range of benefits too: Generous vacation package based on your LocationApple Work Equipment Fully flexible working models in regards to hours & locationFree Mental Health Care classes & 1:1sSupport for workation models - work whilst you travel.Regular team events and get togethers. Dedicated team travel budgets.Clear career paths and development plansRegular trainings on & offsiteCompany pension scheme allowance based on your location