Senior Customer Engineer

Job SummaryThe Senior Customer Engineer is an expert-level pre-sales technical role responsible for leading CNTXT's most complex and strategic customer engagements, driving significant revenue growth, and serving as a technical authority in their specialized domain. This role combines advanced technical expertise with executive-level communication skills and strategic thinking to position CNTXT as the Exclusive KSA Google Cloud Reseller, designing transformational cloud strategies that deliver measurable business value.Principal DutiesLead technical strategy and execution for CNTXT's largest, most complex pre-sales engagements with enterprise and strategic government customersOwn technical relationships for strategic accounts, developing long-term expansion roadmaps and whitespace identification strategiesDesign comprehensive, multi-product cloud transformation architectures aligned with customer business objectives and technical requirementsLead competitive, high-stakes deals requiring advanced technical differentiation, risk mitigation, and executive positioningMentor and develop Customer Engineers across levels, providing technical guidance, pre-sales coaching, and career development support.Education RequirementsBachelor's degree in Computer Science, Information Technology, Engineering, or related technical field required. Master's degree, MBA, or advanced technical degree strongly preferred.Work Experience5+ years of enterprise pre-sales, solutions architecture, or technical consulting experience with a proven track record of success. Demonstrated history of leading large-scale, complex cloud transformation engagements. Proven ability to engage effectively with C-level executives and senior IT leadership. Experience mentoring and developing technical team members.Certification/LicenseRequired: Minimum of three professional-level GCP certifications including Professional Cloud Architect (mandatory) plus certifications relevant to specialization track. Certifications must be current and renewed per Google Cloud requirements.Language SkillsFluent in English (executive-level technical and business communication). Arabic proficiency required for strategic engagement with KSA/MENA region executives and government stakeholders.