Senior Customer Insights

About the jobOPPO is a global pioneer in innovative technology with a relentless purse for aesthetic perfection. At OPPO, we are committed in creating cutting-edge technologies that empower people in an increasingly connected world. Being the 5th largest smartphone manufacturer in the world, today OPPO operates in over 40 countries with an extensive global network of 6 research institutes, 4 R&D centres, 1 global design hub, and more than 40,000 employees. We are now looking for a passionate, motivated individual to join our team and make pivotal impacts to OPPO’s European business via strategic group accounts and direct channels.Job Responsibilities-Lead and manage the full spectrum of consumer insights initiatives — from research design to execution and delivery of actionable reports with clear business implications.- Conduct both qualitative and quantitative research to uncover user needs, behaviors, and motivations.-Translate insights into strategic recommendations that inform marketing, product, and business decisions.-Partner cross-functionally with marketing, product, and sales teams to ensure user insights are embedded into business strategies.-Maintain a deep understanding of target users through continuous engagement and long-term research programs.Job Requirements - 3-5 years of experience in the field of consumer insights, proficient in various user research methods, processes, and related qualitative or quantitative models.- Proficiency in Italian and English, Chinese is a plus.- Prior experience in the mobile phone industry is preferred, and combined experience in the marketing field is a plus.- Excellent communication, logical thinking, and empathy skills.We are reviewing applications on a rolling basis, so don’t hesitate—send in your application as soon as possible!