Senior Customer Onboarding Specialist

As HotelRunner, We're looking for great Senior Customer Onboarding Specialists ready to take on some serious hacking for our Izmir R&D Office.We're looking for fun-loving code enthusiasts who have experience building and maintaining web applications, using the technologies outlined below to work at our platform.Who We AreWe are a global SaaS-enabled sales management platform and B2B network for accommodations, travel agencies, and payment providers to find, contract, connect, and transact with each other online, at scale. We aim to create a platform that enables hotels and travel agencies to reach travelers worldwide in order to maximize profits and revenues.Our mission is to revolutionize hospitality through the power of technology.About The JobResponsible for the installation of HotelRunner products in hotelsEngage hotels in our products and increase their daily application usage frequenciesMaster the detailed functions and features of our productsWork closely with a team of sales specialists and managersCreate solid relationships with hotelsQualify up-selling and cross-selling leads and opportunitiesProactively call into carefully targeted accounts; utilize and maintain a corporate databaseRequirementsBachelor's or Master's Degree from related departments4-5 years of Hospitality and Accommodation experienceExperience with PMS and channel management at e-commerceOutstanding interpersonal skills, partner service, and communication, both over the phone and in emailExperience using CRM solutions to manage hotels and pipelines for speed and accuracyGood knowledge of Microsoft Office productsHigh energy, high enthusiasm, yet professionalExcellent communicator; assertive and persuasiveCreative, great listener, and quick thinker with an inquisitive natureStrong verbal and written communication skills in EnglishA passion and desire to work at a company trying to change the WorldWhat is in it for you?What is in it for you?You will focus on what you do best, we'll take care of the rest!Net USD competitive salaryPrivate Health InsuranceMonthly food card allowanceTransportation supportICF CoachingA Macbook and all the necessary equipmentUnlimited coffee, drinks & Free snacks all and every dayA day off on your birthdayHotelRunner Superb Welcome KitA fun office full of creative and dynamic peopleWe share some common passions; our motorcycle club is just one of themWe are running with the idea of “Choose a character to work with, develop your skills”, so the training opportunities are open for every member of the teamBeing a part of results-oriented multinational teamsIf you are up for a challenge and want to be part of a global technology company, let's talk! Follow our vacancies on our career website https://hotelrunner.breezy.hr/HotelRunner is an equal opportunity employer. We believe our greatest strength is a talented, diverse, and inclusive workforce. We strongly oppose any form of hiring or workplace discrimination against candidates or employees on any basis, including race, gender, sexual orientation, age, religion, philosophy, nationality, disability, or genetic information. We're committed to fostering a safe, supportive environment where everyone can come to work as their whole selves and reach their greatest potential.