Senior Data Analyst

Who We AreEmployment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.The EH WayAt Employment Hero, we're proud of our unique DNA, which we call The EH Way.We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our MissionWe are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it's a fundamental part of how we operate, innovate, and scaleWe are Apolitical - we do not take a position on political or social topics, unless it relates to our MissionWe Live by Our Values - we role model our values 100% of the timeWe Expect High Performance - we set a high standard and we're not satisfied with being averageThis role The Senior Data Products Analyst owns the end-to-end delivery of quarterly analytical projects that directly support company OKRs. You'll turn business questions into scalable, reusable data products—dashboards, models, and analyses that deliver measurable impact.You'll lead by example in how we plan, execute, and communicate our work{{:}} structured delivery, strong documentation, and relentless focus on adoption and reuse.As a Senior, you may also manage or mentor a Data Services Analyst to ensure requests flow smoothly, data is reliable, and outputs are trusted.Whether aligned to Product & PR, GTM & CX or operating in a generalist portfolio, your goal is the same{{:}} deliver the roadmap, build once and reuse often, and empower the business to self-serve.This will includeDeliver the Quarterly RoadmapOwn delivery of the defined quarterly roadmap, ensuring projects are completed on time, within scope, and aligned to OKRsBreak roadmap items into sprints, define milestones, and track risks and dependenciesWork closely with your manager to communicate progress, surface trade-offs early, and maintain accountabilityPartner with stakeholders to ensure outputs meet the intended business outcomes and adoption goalsBuild Once, Use OftenTurn one-off or exploratory analyses into reusable dashboards, metrics, or data modelsDefine clear metric logic and documentation to ensure consistent reuse across teamsWork with Data Platforms to maintain trusted, governed data sources and improve the semantic layerReduce ad-hoc work by building robust, discoverable assets that answer recurring questionsShip Like a ProductTreat each deliverable—dashboard, model, or report—as a product with requirements, testing, release notes, and post-launch follow-upMeasure adoption and user engagement, and iterate based on feedbackPartner with stakeholders to drive uptake, ensure usability, and prevent analytics waste through underused assetsKeep deliverables lightweight, clear, and designed for decision velocityEnable Self-ServiceLift data literacy by teaching stakeholders how to explore and use dashboards confidentlyCreate onboarding materials, training sessions, and simple playbooks that explain how to use BI tools effectivelyReduce support pings and manual queries by improving discoverability and user empowermentChampion AI and automation to simplify how people access insightsStrengthen Data Quality & Feedback LoopsConduct proactive validation of key data fields, metrics, and joins to maintain trust in reportingPartner with Data Platforms to log and resolve upstream data issues efficientlyLeadership & MentorshipLead and develop a Data Services Analyst, setting clear goals, delivery standards, and review cadencesCoach for problem-solving, prioritisation, and data quality ownershipModel structured, transparent working habits—strong documentation, proactive communication, and focus on outcomesHelp create a psychologically safe, high-accountability environment that values continuous improvementWho you are To thrive at Employment Hero, you'll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you'll also bringStrong analytical and problem-solving skills; capable of translating ambiguous business questions into clear analytical plansAdvanced proficiency in SQL and BI tools (e.g., Tableau, Power BI, or Looker)Experience delivering structured, roadmap-driven analytics projects within defined timelinesDeep understanding of data visualisation, storytelling, and driving adoptionProduct mindset{{:}} familiar with agile sprints, release cycles, and iterationProven ability to mentor or guide junior analysts or data specialistsExcellent stakeholder communication skills; comfortable working cross-functionally in a fast-moving environmentWorking Style, Principles & ExpectationsFocus & follow-through. Commit, deliver, communicate clearlyDesign systems, not one-offs. Build assets that scale and endureMeasure what matters. Track adoption, impact, reuse, satisfactionTeach openly. Turn every analysis into a learning momentSimplicity first. Clarity over complexity, alwaysBias to action & influence. Get things done and bring others with youComfort in ambiguity. Operate effectively with low context and moving targetsWorld-class collaborator. Co-create, give/seek feedback, unblock fastCommercial mindset. Tie work to outcomes and OKRsCrisp communication. Translate complexity into decisionsAutonomous excellence. Consistently exceed expectations at scaleMultiplier effect. Lift others through mentoring and technical leadershipWhat we can offerAt Employment Hero, we don't just talk about a better way to work - we live it. Joining Employment Hero meansYou will work remotely, with the flexibility to own your time and impactYou will access cutting-edge tools to amplify your work, knowledge and outputs You'll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your lifeYou'll own ESOP (employee share options) in one of the world's fastest-growing tech companies You'll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that's right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.