Senior Director Account Management

Senior Director Account Management - B2B SaaSLondon (Hybrid)Competitive package High-growth, global MarTech scale-upLeadership role | Strategic growth | Client retentionA leading B2B SaaS business is looking for a strategic and commercially minded Senior Director of Account Management to drive client success across their global portfolio. Known for helping marketing teams measure and optimise their social media performance, this is a company trusted by brands across the globe. This is a key leadership role in a fast-paced, product-led environment. You’ll report directly to the executive team and take ownership of a high-performing Account Management function across EMEA and North America. The RoleLead and scale a team of Account Managers and Team Leads, across the EMEA and the USOwn revenue growth across existing accounts, with a clear focus on retention, upsell and client satisfactionBuild strong relationships with key enterprise customers and executive stakeholdersDrive strategy across territory planning, segmentation, and client engagementCollaborate closely with Product, Sales and Marketing to ensure clients see measurable ROIImplement and embed frameworks such as EOS and Sandler to drive consistency and performanceContinuously refine internal processes and tools to enable scalable growthAbout YouProven leader with experience in Account Management or Customer Success, ideally in SaaSTrack record of driving growth across an existing book of businessExperienced managing managers and scaling teams internationallyStrategic thinker with a hands-on approach and strong commercial acumenConfident operating with senior stakeholders and building trusted relationships with enterprise clientsFamiliarity with frameworks like EOS or Sandler is a plusWhy Apply?Be part of an ambitious, global team with a collaborative, startup mindsetPlay a critical role in the next phase of growthCompetitive base salary and bonusExcellent benefits and professional development opportunitiesIf you're a senior Account Management leader looking for your next challenge in B2B SaaS, we'd love to hear from you.