Senior Executive-Order to Cash-Cash Application

Customer Support: Address and resolve billing inquiries and issues via email or chat. Billing Management: Process and manage customer billing information, including invoices, payments, and account adjustments. Issue Resolution: Investigate and resolve discrepancies in billing and payments. Documentation: Maintain accurate records of customer interactions and transactions. Communication: Liaise with other departments to ensure seamless resolution of customer issues. Compliance: Ensure all billing activities comply with company policies and regulations. Reporting: Generate and analyze billing reports to identify trends and areas for improvement.