Senior IT Business Analyst

Ninety Eight is looking for an IT Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.ResponsibilitiesCollaborate closely with Product Managers and development teams to gather and refine business requirements.Translate business needs into clear documentation including user stories, acceptance criteria, and functional specs.Analyze product features and workflows to ensure feasibility, usability, and alignment with business goals.Conduct impact assessments and propose solutions based on data and user insights.Support UAT by defining test scenarios and validating feature performance against requirements.Act as the bridge between business and tech teams to ensure shared understanding and priorities.Continuously identify opportunities to improve product quality, team efficiency, and user value.Qualifications5+ years of experience as a Business Analyst, Product Analyst, or similar role in a tech or product-driven environment.Proven track record in eliciting, analyzing, and translating business requirements into actionable plans.Strong understanding of software development lifecycle (SDLC), agile methodologies, and QA best practices.Solid experience with data analysis, including working knowledge of SQL and data visualization tools (e.g., Power BI, Tableau, Looker).Excellent communication and stakeholder management skills — able to lead workshops and facilitate alignment across teams.Experience in process modeling (e.g., BPMN), user stories, use cases, and acceptance criteria.Familiarity with integration projects, APIs, and third-party platforms is a plus.What We Are OfferingAt Ninety-Eight, we believe in providing a comprehensive and rewarding benefits package to our valued employees. We prioritize the well-being and satisfaction of our team members and strive to create a positive and fulfilling work environment. Here are the benefits we offer:Semiannual performance-salary review.100% official salary during the probation period.13th-month salary & performance bonusFull-paid compulsory insurance according to Vietnam Labor Law Premium Healthcare Insurance 12 days annual leave & other leaves, as below:Birthday Leave: Enjoy 1 day of paid leave to celebrate your birthday with loved ones.Charity Leave: Contribute to charitable organizations with 2 days of paid leave per year for volunteer work.Well-being Leave: you have 2 days of paid leave to prioritize your physical, mental, and emotional healthAllowances for transportation, lunch, coffee, and team-bondingProvision of Macs/Laptops and other necessary work equipmentYearly company trips and team-bonding activitiesUnlimited potential for career growth; budget for training and self-developmentFantastic working environment with friendly and talented colleaguesWorking hours: 8 hours x 5 days/week (Monday to Friday)