Senior IT Project Manager (Philippines)

The Project Manager leads the day-to-day execution of a client project while guiding and developing individual team members ensuring lasting and positive client relationships.Essential FunctionsHosts client kickoff call with the assigned resources to ensure a smooth transition into implementation.Provides quality customer service, ensures contract terms and conditions are met, and allocates the proper resources to solve complaints and issues.Answers all customers' questions and transfers them to the appropriate source for more detailed information.Ensures the company remains compliant and adheres to the terms and conditions listed in contracts.Leads the day-to-day execution of a client project while guiding and developing individual team members.Works directly with clients and takes ownership of the overall project and its end products.Monitors day-to-day project activities and corresponding resourcing.Communicates remaining project funding to Ferrilli leadership and account teams to allow them an opportunity to extend current engagements.Works with consulting team to ensure timely submission of project status report, timecards, and expenses.Keeps resource schedule up to date and accurate.Monitors project plan for scope and schedule changesProvides regular revenue forecast updates to services leadership.QualificationsA Bachelor’s degree in related field required.A minimum of 5 years’ experience in project management on large-scale projects; technical projects experience a plus.Experience in a higher education environment (college/university) or consulting for higher education institutions is a plus.