Senior Microsoft System Administrator

At Eclit, we offer managed IT services that meet the end-to-end IT needs of businesses of all sizes with our self-developed technology platforms through Turkey's largest and most reliable cloud infrastructure.With more than 20 years of experience, we are an industry-leading technology company. We simplify the complex structure of IT with our vision of setting the standards of the managed services industry in Turkey, our expert human resources and technological infrastructure.Join us to be a part of this dynamic team and share our goal of taking technology to the next level with creative solutions!What Will You DoProvide technical support for Windows Server operating systems, Active Directory, Exchange Server, Azure, and Office 365 servicesDesign and implement IT solutions and architectural frameworks using Microsoft technologies to meet business needsInstall, configure, and manage Microsoft technologiesMonitor the performance of Microsoft-based systems, ensuring efficiency and taking necessary optimization actionsEnhance the security of Microsoft-based infrastructure by implementing and auditing security policiesIdentify and resolve issues in Microsoft-based systemsDevelop and maintain project documentation while keeping detailed records of system configurations and updatesStay informed about the latest advancements in Microsoft technologies and share key insights with the teamHandle customer support requests based on priority, ensuring timely resolution within SLA timeframesAddress and resolve escalated issues handed over by L2 System ExpertsWork closely with the service management team to assess customer needs, support project planning, and ensure timely project deliveryDeliver services to customers as per contractual agreements, ensuring customer satisfactionWho You AreBachelor's degree in Computer Science, Engineering, Mathematics, or a related fieldAt least 5 years of experience in Microsoft infrastructure and system administrationHands-on experience in deploying and managing Microsoft servers and servicesProficiency in Microsoft product suiteStrong analytical thinking and problem-solving skills, with the ability to effectively troubleshoot technical issuesAbility to work collaboratively in cross-functional teams, demonstrating strong teamwork and communication skillsCustomer-oriented mindset with the ability to understand business needs and deliver IT solutions aligned with organizational goals to ensure high customer satisfactionA continuous learning mindset, staying up to date with advancements in Microsoft technologiesDetail-oriented with a strong focus on documentation and process improvementWhat We OfferAgile and Dynamic Work Environment: A flexible, innovative work culture that nurtures your creativity and energyContinuous Development Opportunities: We support your career with free online courses and in-house development programsExtra Leave Benefits for Ecliters: At Eclit, we value important moments in your life by offering special leave beyond legal entitlementsComprehensive Health InsuranceGifts for Special Occasions: Including marriage and childbirthFlexible Benefits: Personalize your work-life balance with benefits tailored to your needsMonthly Meal Allowance: You can choose to receive your meal allowance as a meal ticket or as an additional payment to your salaryGames and Rewards, Parties and Events: Strengthen team spirit with fun activities, prize competitions, and social events, where we work hard and play hard