Starling

Senior People Operations Specialist

Posted: Oct 14, 2025

Job Description

Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.The Senior People Operations Specialist will support our efforts to create a world-class positive experience for our employees from the point of application, right through the employee life cycle. This role will support the People team in completing transactional activities to ensure our systems are accurate and updated within deadlines, creating, implementing and executing comprehensive and effective processes to ensure an impactful employee experience.You'll need to be comfortable spinning a lot of plates, we are a fast-paced business, and we are looking for someone who can manage conflicting priorities.ResponsibilitiesManaging the joiner, mover and leaver processes for all employees, ensuring contractual accuracy, compliance and minimisation of risks associated with these processesKnowledge of background screening processes and administering the in-house background checks in line with the business's tolerancesEnsuring candidates have the correct Right to Work documentation and keeping up to date with regulations for Right to Work globally Partnering with Workplace Technology to ensure seamless delivery of new hires' tech, and to support in arranging the return of tech from leavers Supporting and/or delivering onboarding sessionsResponding to a high volume of queries from employees and developing clear frequently asked questionsEnsuring data in the HRIS and other people systems are accurately updatedWorking with the wider People team on our SMCR processesManaging our Employee benefits Requirements3-5 years experience in a fast paced, high growth People Operations team. Demonstrable knowledge of International HR practices and regulationsExperience in a Financial Services, or highly regulated environment. Experience running and driving improvements in people processesA positive and proactive attitude, with the ability to create order from chaosAn ambition to shape and create an efficient team through the implementation of new technologyYou can demonstrate high attention to detailThe confidence to build relationships with candidates, employees, and internal partners. Benefits25 days holiday (plus take your public holiday allowance whenever works best for you)An extra day's holiday for your birthdayAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off16 hours paid volunteering time a yearSalary sacrifice, company enhanced pension schemeLife insurance at 4x your salaryPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and PelotonGenerous family-friendly policiesPerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work and Salary Sacrificed Gym partnershipsAbout UsYou may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

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