Job Description
What you will do:Connect and analyze both online and offline parts of the customer journey to get a full picture of customer behavior and experiencesCollaborate closely with marketing, product, and sales operations teams to gather data, share insights, and align strategiesBuild reports and dashboards that show how customers move through different touchpoints and where improvements can be madeSupport teams with data-driven insights to optimize marketing campaigns, product features, and sales processes.Organize and lead cross-team collaboration by coordinating analyst efforts and sharing findings for better decision-making.Monitor overall customer experience metrics and help define success criteria for each stage of the journey.Drive process improvements in how data is collected and analyzed across teams to speed up insights delivery.What you should have:3+ years of experienceStrong skills in SQLData tools and visualization platforms (e.g., Excel, Tableau)Statistical/analytical concepts (A/B testing, product analytics, machine learning)Strong problem-solving skills, attention to detail, and a structured approach to data analysisAbility to collaborate with cross-functional teams to support product/process improvementsEnglish: Upper-Intermediate or higherNice to have: Knowledge of web/app analytics tools (e.g. Google Analytics, Amplitude)Understanding of marketing performance metricsProven experience of building and mentoring a team of analystsWhy Join SkyroAt Skyro, we offer a unique opportunity to combine impactful work with a supportive and dynamic environment.Work From Anywhere: no location constraints, salaries in USD, and a global mindset.Healthcare Support: partial reimbursement of medical expenses to ensure your well-being.Generous Leave Policy: 31 calendar days of paid vacation per year to ensure a healthy work-life balance.Professional Growth: compensation for professional courses or conferences to support your career development.Language Learning: access to corporate group English classes to improve your communication skills.Annual Performance Bonus: rewarding your contributions with a yearly bonus.Corporate Event Travel: full coverage of airfare to attend corporate events in Manila every December.What happens after you apply?We review applications on a rolling basis and aim to get back within 2–3 business days. If there’s a fit, we’ll reach out. If you don’t hear from us within 2–3 weeks — consider it a pass. Thanks for taking the time — we appreciate your interest. :rocket:Collaboration NoticeAs we build our business in the Philippines, please note that the workday should start no later than 2 PM (GMT+8)/7 AM (CET) to ensure effective collaboration within our international team.
Job Application Tips
- Tailor your resume to highlight relevant experience for this position
- Write a compelling cover letter that addresses the specific requirements
- Research the company culture and values before applying
- Prepare examples of your work that demonstrate your skills
- Follow up on your application after a reasonable time period