Senior Product Manager

Company IntroductionWe are a SaaS startup integrating AI into our CRM platform, aiming to serve over 50,000 insurance customers in the US market within the next two years. We are looking for a talented Product Manager with deep understanding of business, technology, and market trends, ready to join our team to create breakthrough solutions and turn our vision into reality.Position InformationLocation: District 2, Ho Chi Minh City (5 days/week)Experience: Minimum 5 years in the technology field, with at least 3 years in a managerial role.Direct Report: CEO/PDJob DescriptionThe Product Manager is responsible for shaping and leading the product from idea to launch, acting as a bridge between customers, the engineering team, and business strategy.Product Strategy Direction- Identify customer needs and build the product vision (pricing, key features, policies, etc.).- Gather feedback through interviews, surveys, or user testing to ensure the product meets real-world needs.- Conduct market and competitor research (Salesforce, HubSpot, Zoho, etc.) to identify opportunities and differentiators in the niche market.Planning and Scope Definition- Build the product roadmap from MVP to upgraded versions.- Write detailed Product Requirement Documents (PRD) describing features and UX/UI needs.- Identify and analyze user problems, translating them into concrete product requirements.- Prioritize features based on business value and resources using frameworks such as MoSCoW.Team Coordination- Collaborate with engineering teams (Outsource & In-house), marketing, and sales to ensure high-quality and timely product development.- Manage Agile/Scrum processes, organize sprint planning, and track progress via Jira/Trello.- Resolve team conflicts and anticipate risks (e.g., delays or technical errors).Product Monitoring and Improvement- Launch beta tests and gather early customer feedback.- Analyze usage data (NPS, retention rate) to propose enhancements.Flexible Tasks in Start-up Environment- Take on various tasks such as product testing, customer support, or stakeholder collaboration.- Report and plan on a monthly, quarterly, and yearly basis.- Recruit, train, evaluate, and manage team members.- Execute product- and project-related tasks as assigned by direct management.RequirementsExperience:- Minimum 3 years as a Product Manager or in a related role (e.g., Business Analyst), preferably in CRM, ERP, SaaS, or AI.- Experience working directly with customers to gather requirements and translate them into product features.- Experience developing Insurtech products for the US market is a plus.- Fluent in EnglishKnowledge & Skills:- Bachelor's degree or higher in Business Administration, Information Technology, or related fields (Degree not required if hands-on experience is strong).- Solid understanding of the Software Development Life Cycle (SDLC) from design, development, testing to deployment, with a strong grasp of UX Analysis/Design for Web and App.- Knowledge of SaaS architecture, including cloud computing (AWS, Azure, Google Cloud), API integration, and microservices.- Familiarity with CRM system integration with other platforms (e.g., ERP, payment systems, data analytics tools).- Ability to analyze, write business documentation, and build simple user flows and wireframes.- Market analysis, feature prioritization, and project management skills.- Proficiency in tools like Jira, Trello, Notion, or Figma.- Excellent communication, persuasion, and teamwork skills.- Ability to work under pressure, multitask, and stay flexible in a startup environment.Preferences:- Experience developing CRM or SaaS products from early stages.- Understanding of Agile/Scrum process and MVP development.- Fluent in English to work with international partners and documents.Benefits & Compensation- Salary: 65,000,000 VND (Gross)- Performance Bonus: Quarterly and annual bonuses based on KPIs.- Comprehensive Insurance: Premium health insurance package for you and your family.- Leave Policy:14 paid annual leave days + national holidays.- Professional Development: Annual budget for training, workshops, and certifications. Business trips and visits to the US.- Work Environment: Modern office in District 2, Ho Chi Minh City (5 days/week) .- Work-Life Balance: Physical and mental wellness programs, team building activitiesApplication Process1. Round 1: Technical discussion with CEO and Project Director (1–2 hours).2. Round 2: Present product vision and technical strategy to CEO and Project Director.3.Final evaluation and offerMobile: 093 889 16 99Application Email: hr@dreamtalent.com.vn