Senior Project Analyst - Enterprise Project Management Office

Job DescriptionThrough its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.To learn more about CAMH, please visit their website at: www.camh.ca.To view our Land Acknowledgment, please click here.The Enterprise Project Management Office (EPMO) is currently seeking a Senior Project Analyst for a full-time contract (12 months) position.The Senior Project Analyst will report directly to the Senior Portfolio Manager or Senior Project Manager and to project sponsors for project deliverables. The Senior Project Analyst will act as a project resource on assigned projects focusing on providing a significant portion of the hands-on coordination, planning and execution of work packages that is needed as part of a project’s execution. The Senior Project Analyst is expected to execute their work packages through experienced/advanced support towards the following activities: business process definition, stakeholder engagement, testing, training, communications, support, and project management documentation. This role may also be assigned project administrative tasks.The Senior Project Analyst will play a pivotal role in the ERP implementation project, providing advanced analytical support and ensuring alignment between the ERP system's capabilities and our business needs. You will collaborate with the project manager, ERP vendor, system implementation partner, and five distinct lines of business to drive project success. This position requires a blend of strong analytical skills, project management expertise, and deep knowledge of ERP systems.The ERP Replacement is a significant digital transformation initiative at CAMH, bringing about substantial changes across nearly all areas of the hospital. ERP systems integrate a wide range of business processes, including finance, payroll, human resources, scheduling, procurement, and inventory, into a unified platform. This integration facilitates seamless information sharing between departments, enhances efficiency, and establishes a single, reliable source of data for decision-making.The Senior Project Analyst may also be assigned to other projects.Key AccountabilitiesAdhere to a project management methodology and reporting aligned with the EPMOExecute project work streams as assigned by the Project Manager or SupervisorUnder direction of the Project Manager or Supervisor, hold accountability for lower complexity projects (e.g. projects that are generally contained to one business unit, no staffing impact)Conduct project tasks as assignedResponsibilitiesUnder the direction of the Project Manager or Supervisor, coordination and development of project planning activities such:Development of project plans, implementation plans, and critical paths Development of the change management strategy Development of the gap analysis strategyDevelopment of the requirements gathering approach and planDevelopment of the testing or PDSA planDevelopment of the training and support planDevelopment of a sustainability, evaluation, and spread planUtilize various methodologies to analyze problems and provide solutions to a variety of problems that are encountered in the projectConduct requirements gathering via industry standard analysis techniques Work closely with the ERP vendor, system implementation partner, and business stakeholders to ensure that the system design and implementation align with business objectives and requirementsParticipate/facilitate stakeholder engagement activities such as interviews, workshops, meetings, and/or trainingAnalyze and synthesize stakeholder requirements into actionable itemsCoordinate and carry out workflow and process redesign activitiesCoordinate and carry out testing activitiesIdentify, document, mitigate, and resolve potential project risks and issues of importance; escalate to the Project Manager or Supervisor where appropriateSupport the development of project education materials and facilitate implementation training and support.Act as a liaison between the business, the ERP vendor, and the system implementation partner, facilitating clear communication and ensuring that project deliverables are met according to contract termsReview, develop, and/or deliver reports, updates, communications, and presentations in written, verbal, or graphical formAssist in the development and execution of project evaluation activitiesTogether with the Project Manager or Supervisor facilitate internal project team meetings including development of agenda, leading meeting, ensuring follow-up of action items identifiedImplement project lifecycle process improvements when they add value for the specific projectCollaborate with the Change Management team to ensure smooth adoption of the ERP system by end-users across all business areas, including the development of training materials and support resourcesFacilitation and support for implementing PDSA cycles, process mapping, and development of implementation plans, critical paths and initiative documentation including lessons learned documents.Conduct project administrative tasks such as minutes, documentation gathering, reports, summary of action items, etc.The successful candidate will support a healthy workplace that embraces diversity, and complies with all applicable and regulatory requirements.Job RequirementsAll skills listed below are required unless otherwise stated as preferred.A university degree in Business Administration, Information Technology, Project Management, or equivalent experience field. 2-5 years of progressive project analysis/management knowledge and experience supporting IT-related projects h, or process/quality improvement projectsQuantitative and qualitative analysis and reporting experience Advanced proficiency in Microsoft Office including Word, Excel, PowerPoint Analytical problem-solving ability Able to prioritize and manage competing deadlinesAttention to detail, and the ability to translate stakeholder needs into proposed solutions for review Demonstrated ability to work independently in a self-directed manner with minimal supervisionStrong interpersonal and organizational skillsExcellent oral and written communication skills (e.g. gathering requirements, presentations, report writing)Strong organization skills; able to receive tasks from supervisor and formulate logical sequence of activities to achieve the task.Experience in a healthcare environmentExperience working with diverse clients and stakeholdersFormal project management education or Project Management Professional Certification (preferred) MS Visio experience (preferred)MS SharePoint experience (preferred)Experience supporting corporate-wide strategic initiatives in health care organizations (preferred)Bilingualism (French/English) and/or proficiency in a second language (an asset)