Job Description
Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.Methods was acquired by the Alten Group in early 2022.Job PurposeDelivery responsibility for Methods projects/deliveries of varying size and complexity that are deemed as IQP3-5. This includes responsibility for ensuring project/delivery activities are undertaken in accordance with the agreed quality, cost and delivery thresholds, and that they comply with customer requirements.Main Duties And ResponsibilitiesCustomer ManagementIs the first point of contact with the customerPrepares and executes project-level external meetings (in collaboration with Project Director and Sales Contact)Prepares and executes any project-level internal meetings e.g. All Hands, Project ForumsIs accountable for efficient communication with customer and internal functionsTeam management Monitors and reports on progression of work. Takes part in the selection of the project team members. Contributes to validation of team members due to be assigned to their projects (if delegated from PD). Identifies overall resource requirements and collaborates with the PD to ensure that the appropriate delivery team is in place to support the project or service. Is responsible for integrating new team members. Ensures the right workforce vs workload (capability and availability management)Monitors and regularly evaluates the skills of the team and ensures training occurs where necessary. Collaborates with the CC in relation to skills matrices and training catalogueProject/Delivery Management Manages delivery aligned to the commercial cover in place i.e. Contract, Work Package (WP), Statement of Work (SOW) Manages resources (integration, deployment, issue management) in collaboration with CC, the PD and Sales ContactCaptures the relevant KPIs to monitor delivery. Is responsible for operational performance of the team: he/she manages the project team in the execution of their activitiesPlans the project/delivery and manages (follow-up, monitoring) delivery in line with cost. Is responsible for up-to-date project/delivery documentation (e.g. Project Plan, Risk Logs). Prepares documentation that evidences delivery quality e.g. Service Reviews, Delivery Acceptance Notes, Customer Feedback Manages project/delivery events and associated actions relevant to their project scope. Identifies and manages risks, proposing mitigation plans/actions ad escalates where necessary. Participates in the QA Process and Reviews and implements the associated corrective actionsEnsures escalation of issuesIdentifies opportunities for continual improvementSupports the PD in the Project/Delivery Management activities (resources, risks, schedule, quality, etc.) Able to delegate activity above within the Project Team, provided critical deliverables are assured where needed (i.e. work alongside CC SMEs who due to the delivery scope undertake tasks outlined above). Internal Reports on project/delivery progress and feeds into estimates on completion Supplies key figures for internal monthly project meetingsReports any issues to the PD Identifies needed infrastructure, devices, security clearances and work environment (inc. Health and Safety where relevant)Note: Other duties may be assigned from time to time.Requirements 6+ years of experience as a Project Manager, Delivery lead, Technical lead, within Public and Private IT sectorTechnical Project Management background: estimation, project planning, risk management, and budget management Demonstrable experience incoaching and leading teams, and managing autonomously relevant projects, being a key factor in client meetingsExperience working independently, being result-oriented, having an entrepreneurial mindset, and strong communication and interpersonal skills in stakeholder management and natural leadershipWilling to travel frequently to the London officeThis role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview.BenefitsMethods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.By joining us you can expect:Autonomy to develop and grow your skills and experienceBe part of exciting project work that is making a difference in societyStrong, inspiring and thought-provoking leadershipA supportive and collaborative environmentAs well as this, we offer:Development access to LinkedIn Learning, a management development programme and trainingWellness 24/7 Confidential employee assistance programmeSocial - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causesTime off 25 days a yearPension Salary Exchange Scheme with 4% employer contribution and 5% employee contributionDiscretionary Company Bonus based on company and individual performanceLife Assurance of 4 times base salaryPrivate Medical Insurance which is non-contributory (spouse and dependants included)Worldwide Travel Insurance which is non-contributory (spouse and dependants included)
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