Senior Sales Manager (Current Account)

Job RequirementsJob Requirements Job Title - Senior Sales Manager (Current Account)Place of work - GurgaonBusiness Unit - Retail BankingFunction - Branch BankingCompensations - Best in Class in the IndustryJob PurposeThe role entails managing and scaling up the retail branch banking business for the region by implementing strategies to achieve growth targets. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high quality customer service. The role bearer is responsible for identifying business potential areas for an acquisition of Current Account customers in assigned geographies and using enablers to guide a team to successfully converting the same. The role has a P&L responsibility contributing to the larger branch banking channel objectives.ResponsibilitiesRoles & Responsibilities: Mentoring a team of Sales Managers across assigned command area of branchesIdentifying leads for an acquisition of potential customers for assets products thus generating fee-based revenuesMonitoring daily sales call to ensure acquisition process is followed including market coverageActivating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targetsImparting & refreshing product knowledge to team members, ensure complete updated product awareness within the teamResponsible of timely resolution of customer queriesEnsuring right level of staffing in the region for CA teamMaintaining low team attritionManaging customer centric operations and ensuring customer satisfaction by achieving delivery & service quality normsEvaluate the growth strategy based on competitor analysis and feedback from different channels/customersRecommend process changes in order to improve service efficiency and quality across the branch networkMonitor the growth and execution as per the defined business plan Managerial & Leadership ResponsibilitiesAttract and retain best-in-class talent for key roles in their reporting structureMonitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvementsEnable teams to drive growth targets by providing necessary support Educational QualificationsGraduate - AnyExperience8 + years of relevant experience in Sales Banking