Saturday, October 25, 2025
Victorian Department of Families, Fairness & Housing

Senior Service Improvement Practitioner

Posted: 2 days ago

Job Description

THE ROLEThe Service Improvement Practitioner provides remote and on the ground support and expertise to child protection areas across the state experiencing acute operation pressures.In this role you will regularly travel to divisional child protection offices including to regional and remote areas across the state, providing in-person capability and capacity building of child protection practitioners, and work with areas to improve service delivery systems.If required travel will be undertake during standard business hours starting from the primary office location. If overnight stays are required, trips will typically be scheduled Monday to Thursday. The incumbent will be required to stay in accommodation provided during the week and return home on Thursday afternoon. When travel is not required, hybrid work arrangements from the Service Improvement Practitioner's local primary office location will apply.Accountabilities IncludeRisk assessment and analysis: further develops and coaches others in their understanding of risk assessment and analysisCase planning review and case management: provides case planning advice, guidance and support to others; directly supports and inputs into cases where there is unacceptable risk to the childCritical inquiry: leads planning, review and management of issues in line with best practice principles and legislative requirementsPlease Open The Position Description To Read More. This role requires a Working with Children Check. Further advice on obtaining this check can be found here: https://www.vic.gov.au/working-with-children-check For more information on what this means, and all other requirements, please see the Position Description.How To ApplyApplicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)Please apply to submit your interest in this position.

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