Senior ServiceNow ITOM Specialist (Discovery & Service Mapping)

At Audensiel Luxembourg, we place both technology and people at the heart of digital transformation. Present in France and internationally, we support clients from all industries with agility in their strategic and technological projects.Thanks to our combined expertise in digital, data, cloud, cybersecurity, and IT consulting, Audensiel Luxembourg offers its talents a wide range of stimulating assignments across diverse, high-impact sectors.Working at Audensiel means evolving in a dynamic, collaborative, and constantly growing environment.🧩 ContextAre you passionate about ServiceNow ITOM and eager to work on strategic projects in Luxembourg? Join Audensiel and become a key player in the digital transformation of our major clients.🚧 Your responsibilitiesImplement and configure ITOM modules ;Ensure data quality and consistency within the CMDB ;Collaborate with infrastructure and application teams to integrate ITOM into the existing ecosystem ;Lead business and technical workshops ;Contribute to digital transformation and the optimization of IT processes.🧩 Your profileMinimum 5 years of experience with ServiceNow ITOM ; Strong expertise in Discovery, Service Mapping, CMDB, and data models ;Solid knowledge of network, system, and cloud environments ; Ability to lead workshops and interact with various stakeholders ;Languages: fluent in French and English (spoken and written).🪄 Recruitment process📞 First conversation with a recruiter to get to know each other 🤝 Meeting with a Business Manager to discuss your career goals 👤 Presentation to the final client 🚀 Start of the assignment