Senior Software Technical Support Engineer
Posted: 2 days ago
Job Description
GET Group Holdings Ltd. – is hiring immediately: #Senior_Software_Technical_Support_Engineer📍 Location: Sheraton, Cairo, Egypt 🕒 Employment Type: Full-time | Onsite 🧭 Department: Technical SupportAbout Us: With over 40 years of experience serving 52+ governments worldwide, GET Group Holdings Ltd. specializes in advanced solutions for identity management, AI-powered services, and safe city technologies.Role Summary: We’re looking for an experienced Senior Software Technical Support Engineer to handle implementation, deployment, troubleshooting, and support of our applications, ensuring seamless customer experience and system reliability.#Key_Responsibilities:-Deploy, configure, integrate & test solutions based on technical & business requirements.-Troubleshoot and support applications during UAT and production.-Provide customer support and training.- Collaborate with cross-functional teams to resolve incidents.Perform database scripting (MS SQL Server / Oracle) to maintain data integrity.-Support scheduled after-hours maintenance when required.#Requirements:- Bachelor’s degree in Engineering or Computer Science.-5+ years in Application/Software support. - Strong MS SQL Server & Oracle skills.- Knowledge of IIS, Tomcat, RabbitMQ, Linux, and networking.- Familiarity with ticketing systems.- Strong analytical, troubleshooting & communication skills.- Ability to work under pressure with attention to detail.📧 Apply Now: Send your CV to mnagy@getgroup.com with Senior Software Technical Support Engineer in the subject line.#applicationsupport #oracle #SQl #linux #Softwaresupport
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