Tuesday, October 28, 2025

Job Description

Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.Job PurposeThe Test Team Lead is responsible for coordinating and guiding the day-to-day testing activities within the software development lifecycle. This includes leading the execution of test plans across functional, integration, regression, and user acceptance testing phases. Working closely with testers, developers, business analysts, and project stakeholders, the Test Team Lead ensures that testing is conducted efficiently and effectively, with a strong focus on quality and collaboration.Key responsibilities include supporting the definition of test strategies, managing test cases and defect tracking, and helping to embed best practices in testing processes. The Test Team Lead plays a hands-on role in testing efforts, while also mentoring junior team members and contributing to the continuous improvement of quality standards across projects.ResponsibilitiesQuality TestingSelect the appropriate complex tests or tests from a specified range and carryout using specialised methods and equipment; validate and interpret test data to verify that specifications are met and/or to identify remedial actions required to ensure conformance or suitability.To take responsibility for: time management; reporting and monitoring; riskmanagement; issue management and quality assurance.Carry out a range of quality management activities under the guidance of senior colleagues. Contribute to the identification and evaluation of current policies and business processes that are in the scope of the Quality Management System.Support the design, development, and documentation of new policies,procedures, and business processes.Leadership and DirectionSupervise a team performing routine work. Explain the local action plan tosupport team members in their understanding of what needs to be done and how this relates to the broader business plan and the organisation's strategy, mission and vision; motivate people to achieve local business goals. Provide training and mentoring to more junior colleagues.Performance ManagementDevelop and propose own performance objectives; take appropriate actions toensure achievement of agreed objectives, using the organisation's performance management systems to improve personal performance. Manage and report on team performance; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these, taking appropriate corrective action where necessary to ensure the achievement of team / personal objectives.Responsible for Testing Team as well as functional responsibilities aligned with improving product quality.Project and Program Stakeholder EngagementDeliver stakeholder engagement activities to support development of effectiveproject working relationships and to identify and respond to stakeholder needsand concerns.Testing IT PerformanceAssist with the design and perform website/applications software tests andrespond to user emails to monitor, diagnose, and correct performance issues.Ensure conformity to the SIT/UAT entry and exit criteria decisions.Responsible for Environment readiness (SIT/UAT).Oversee and review automated and functional test scripts, execute complex test scripts, monitor the execution of automated scripts and ensure results arerecorded and reported on.Insights and ReportingContribute to the preparation of various data and analytics reports.Provide status report detailing test coverage and defect analysis to relevantstakeholders.Organisational Capability BuildingUse the organisation's formal development framework to identify the team'sindividual development needs. Plan and implement actions to build theircapabilities. Provide training or coaching to others in own area of expertise toenable others to improve performance and fulfill personal potential.Quality Testing DesignValidate new or existing complex test methods and procedures; identify issuesand recommend improvements to contribute to further development.Oversee that test scenarios and scripts are prepared in a structured way,prioritised to reflect business or technical priorities and are approved byappropriate stakeholders. Scope is to cover test cycle contents and regressionpacks.Operational ComplianceIdentify, within the team, instances of non-compliance with the organisation'spolicies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.Continuous ImprovementReview existing operations in own area of work and implement innovationprocesses to generate new ideas and ensure continuous improvements aredelivered.Personal Capability BuildingDevelop own capabilities by participating in assessment and developmentplanning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improveperformance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoingeducation, attending conferences, and reading specialist media.EducationGrade 12/ SAQA Accredited Equivalent (Essential); ISTQB foundation certification (Essential); ISTQB Advanced Test Manager Certification (Advantageous); Relevant IT degree/diploma (Advantageous)Experience5 or more years’ experience in a software Test Analyst/Lead role (Essential); Experience having worked on more than 6 IT software projects (Essential); Knowledge of Agile process and SDLC (Software development life cycle) (Essential); Experience in the Financial Services Industry (Advantageous). 3 or more years supervising and directing people and other resources to achieve specific end results within limited time-frames (Essential)Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.

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