Senior System Analyst (IT Asset Management)

This role is responsible for the strategic execution and oversight of the organization's IT Asset Management program, encompassing both hardware and software. This role ensures optimal asset utilization, maintains strict licensing compliance, drives cost savings, and provides in-depth reporting and analysis to guide management decisions.JOB SCOPEIT Asset Lifecycle ManagementOversee Asset Inventory: Maintain and govern the accuracy of the IT asset repository (CMDB/ITAM system) for all hardware, software, license subscription, cloud subscriptions, and other technology assets from procurement to disposal.Process Execution: Govern the execution of the complete asset lifecycle, including procurement support, deployment coordination, asset transfers, and formal retirement/disposal processes.Inventory Control: Resolve complex discrepancies in asset records and implement robust controls to ensure continuous data integrity and a single source of truth for all IT assets.Software Licensing and Compliance (SAM)Compliance Assurance: Lead regular reviews and audits of software installations and usage data against license entitlements to ensure continuous legal compliance with vendor agreements.License Optimization: Analyze software usage metrics to identify unused or underutilized licenses and recommend strategies (e.g., license harvesting, reclamation) for cost reduction and optimization.Vendor Management Support: Assist the ITAM Lead for provider audits, contract renewals, and negotiation strategy by providing detailed, data-driven entitlement and usage reports.Reporting, Analysis, and StrategyAdvanced Reporting: Generate, analyze, and present complex reports and dashboards (e.g., utilization, cost-to-serve, compliance status, end-of-life forecasts) for senior management and cross-functional teams (Finance, Procurement).Cost Management: Identify trends in asset consumption and costs, providing actionable insights to reduce technology expenditures and maximize return on investment (ROI).Process Improvement: Drive continuous improvement initiatives for ITAM processes, tools, and policies, in alignment with industry best practices (e.g., ITIL).Team Leadership and MentorshipEscalation Point: Serve as the subject matter expert (SME) and escalation point for junior analysts and cross-functional teams regarding asset-related issues, policies, and complex licensing questions.Mentorship: Provide guidance, coaching, and training to IT Asset Analyst roles to build team capabilities and ensure consistent application of ITAM policies.Cross-Functional Collaboration: Act as a key liaison between IT Operations, Procurement, Finance and Security teams to align ITAM practices with broader organizational goals.JOB REQUIREMENTSQualification & Experience:Malaysian citizen.Pass Malay Language including oral test at Sijil Pelajaran Malaysia (SPM) level.Possess a Bachelor’s Degree (Honors) in Computer Science, Engineering, Information Technology, Information System or an equivalent field recognized by the Government, from an accredited higher learning institution.Possess IAITAM certification (or an equivalent ITAM certification) will be an added advantage.Minimum of seven (7) years of experience in IT asset management (hardware and software) or a related field, with a minimum of two (2) years in a supervisory role.Solid understanding of IT asset components, including both hardware and software.Strong analytical, organizational, and communication skills, with proficiency in IT asset management software and tools.Strong understanding of license administration, server management, and system logical.Essential Soft Skills:Strong problem-solving skills to address asset management challenges.Patience and the ability to perform well under pressure.Excellent communication and presentation skills.Detail-oriented, self-organized, and strong time management abilities.Capable of handling multiple tasks and being self-motivated.Skilled in enhancing and developing new processes.JOB STATUSPermanentAll applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of advertisement.