Senior Technical Business Analyst

Senior Technical Business Analyst, Atlanta, GA, USSenior Technical Business AnalystActs as a liaison between the IT organization and the business partner. Analyzes business issues, defines requirements, and explains complex data flows to a wide range of audiences.The state of Georgia is dedicated to modernizing our court operations by building a Case Management System that will increase consistency and efficiency and streamline the administration of justice for all citizens. The purpose of the project is to build a Case Management System that will be a modern statewide, secure, digital, cloud based, case management system that interfaces across multiple courts, with a variety of existing databases, and reporting systems.The Judicial Council of Georgia / Administrative Office of the Courts (JC/AOC) the administrative agency of the Georgia Supreme Court, will be partnering with Suppliers to implement this court case management system for Georgia’s courts.Acts as a liaison between the IT organization and the business partner. Analyze business issues, define requirements, create screen designs, and recommend automated system controls and protocols to solve organizational information issues. Determine operational objectives, gather information, and evaluate output requirements and formats. Work closely with end users to analyze, define, model, and document systems requirements. Identify project milestones, phases, and elements, and keep the team within timeline and budget. Construct workflow charts and diagrams, study system capabilities, and write specifications. Develop organizational change management framework and conduct user acceptance testing. Creates and maintains end-user documentation (e.g., user guides, process flow charts, training materials) and delivers training.ResponsibilitiesWorks on multiple projects/applications as a project team member. Considered a subject matter expert for several projects/applications. Works on projects of moderate to high complexity within one or more development environments. The Senior BA works with both software developers and business customers to ensure that the business needs are being met by the systems being built, changed, enhanced or purchased.Responsible for identifying and communicating business needs for multiple/complex software solutions by translating these needs into functional and non-functional requirements used by software developers, usually in the form of a formal requirements document.Responsible for the elicitation, analysis and documentation of multiple customers' business requirements for assigned projects/applications.Responsibilities include, but may not be limited to, the following:Participates in and facilitates customer meetings as well as project team meetings.Participates in project team meetings during all phases of the Software Development Lifecycle (SDLC).Serves as a liaison between the business partners and the development team to provide technical solutions to meet user needs.Utilizes requirements elicitation techniques, such as facilitated sessions, workshops, interviews and shadowing to elicit requirements from customers, users and stakeholders.Develops, writes and communicates business and functional requirements and produces requirements documentation, which includes use case narratives, use case diagrams, functional and non-functional requirements. Ensures that resulting business requirements are thorough and accurate.Articulates data flow concepts, explains the purpose and impact of data movement, and answers questions from both technical experts and business users, ensuring a shared understanding of the data landscape.Creates and maintains Screen Designs, User Story Maps and Process Flow diagrams in LucidchartCreates and maintains User Stories in JIRAAbility to work in the office 5 days each week. (This is not a telework position).Performs all other duties as assigned.CORE COMPETENCIESOral and written communication skillsInterpersonal, consultative and facilitation skillsCritical Analysis SkillsProblem Solving SkillsTechnical AwarenessManagement and Leadership SkillsKnowledge of the business area that they support, including a solid understanding of the customer’s existing business processes and how new technology might support, change or enhance those processes.Agency Specific QualificationsMinimum Education/Experience: Bachelor's degree in computer science or information systems or proven equivalent work experience, AND a minimum of three (3) years of demonstrated, hands-on experience working on diverse data integration projects, AND two (2) or more years’ experience in: advanced level use, evaluation and implementation of appropriate tools for requirements elicitation and documentation, integration, and user acceptance testing, AND advanced knowledge of requirements elicitation techniques, business modeling and use case design concepts, information systems and software development life cycles,ANDExperience defining API service calls which includes the ability to define the format and content of both incoming requests and outgoing responses for API endpointsExperience collaborating closely with API developers to ensure the defined APIs meet functional and non-functional requirementsExperience creating clear, concise, and comprehensive data flow diagramsAbility to explain complex data flows to a wide range of audiences using diagramming tools to visually represent data movement, transformations, and storage across various systems Preferred Qualifications(Preference will be given to candidates who demonstrate some or all of the following skills/experience):Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice SystemAdvanced level experience in software development methodologies, like Agile, Scrum and WaterfallProject management certification (PMP) through the Project Management Institute/ITIL foundational certificationExperience with LucidChartExperience with JIRASkill MatrixIT Business Analyst Experience Required 5 YearsExperience in software development methodologies, like Agile, Scrum and Waterfall Required 5 YearsExperience collaborating closely with API developers to ensure the defined APIs meet functional and non-functional requirements Required 3 YearsExperience creating clear, concise, and comprehensive data flow diagrams Required 3 YearsIdentifying and gathering business and functional requirements for complex software solutions Required 5 YearsExperience working as a liaison between the business partners and development teams to ensure that technical solutions meet the business needs Required 5 YearsExperience working with Lucidchart to create process flows, screen designs and user story maps Required 3 YearsExperience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice System Highly desiredAbility to travel 10% to meet with stakeholders and gather requirements. RequiredBenefits At IntelliBeeLong-Term Stability: Join us on a multi-year opportunities with room to grow.Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.Future Planning: Enroll in our 401(k) program and invest in your financial security.GC Assistance: We support immediate Green Card processing, if required.