Job Description
About the job:As a Service Desk Agent your main goal is:Troubleshoot IT related issues and handle customer requests.Provide remote support through different channels such as telephone, email, or chat.Support our top customers using your specific language skills. The key requirements for the role are:A high school diploma.Dutch/German/Czech on a business level (working/support language).English on a communication level (for interviews, training, and internal communication).Experience in Service Desk, Help Desk or Customer Support roles.Ability to interact with customers and provide solutions.Windows, Office 365, and Network troubleshooting skills. Please share your updated cv in this email id "pratyusha.g@smartedgesolutions.co.uk" so that I can reach you earlier.
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