Service Manager - IT

JEN Hangzhou By Shangri-LaCompany IntroductionNestled in the Gongshu District, JEN Hangzhou By Shangri-La is a distinctive landmark that seamlessly blends historical charm with contemporary design, having been thoughtfully renovated from 9 industrial heritage buildings. Currently in its pre-opening phase, the hotel is set to open soon. Boasting an exceptional location, it offers immediate access to Subway Line 5 and is just a 15-minute drive from Hangzhou East Railway Station. Renowned attractions such as West Lake and Xixi Wetland Park are also within a convenient 30-minute drive, ensuring effortless exploration of the city's highlights. As a key component of a large-scale mixed-use development, the hotel is surrounded by a vibrant mix of retail, office, and residential spaces, offering guests a diverse and enriching urban experience.We are looking for Service Manager - IT, we rely on you to:Take full responsibility for the hotel's computer management system to ensure its normal operationBe responsible for the coordination work with other departments that use computersBe responsible for promptly resolving malfunctions and issues that occur in the computer systemFormulate the job responsibilities, management regulations of the IT staff, as well as emergency measures in the hotel's emergency situations, etc., and supervise subordinates to earnestly implement them.Check the data backup of the hotel's computer system to ensure the secure and effective storage of data.Establish the archives of the hotel's computer system and be responsible for the management of these archives.Keep abreast of the development trends in the computer industry and put forward effective suggestions for the management of the hotel's computer system.We Are Looking For Someone WhoA college degree or above, with more than 3 years of management experience in IT department of a five-star hotelBe familiar with the principles of various computer management systems in the hotelHave strong abilities in analyzing and solving professional problemsHandle affairs impartially, adhere to principles, and keep innovatingWork meticulously and rigorously, and have a strong passion for work and a sense of responsibilityPossess certain organizational, management, and coordination abilities.By applying to this position, you have read, understood and agreed to our Data Protection Policy.(if the hyper link does not navigate you to the policy, please copy this URL and view in webbrowser:https://www.shangri-la.com/group/careers/data-protection)