Service Writer

Company Description We suggest you enter details here. Role Description This is a full-time remote role for a Service Writer. The Service Writer will be responsible for managing customer communications, ensuring customer satisfaction, and providing outstanding customer service. The Service Writer will also handle phone calls, maintain accurate records, and ensure all service orders are processed efficiently. Additionally, the Service Writer will utilize computer systems to input data, schedule services, and track the progress of customer requests. Qualifications Excellent Phone Etiquette and Communication skillsStrong Customer Satisfaction and Customer Service experienceProficient in Computer LiteracyAbility to handle multiple tasks and prioritize effectivelyStrong attention to detail and problem-solving skillsPrevious experience in a similar role or industry is a plusAbility to work independently and remotely