Short Term Rentals Operations Specialist

Job Title:Short Term Rentals Operations SpecialistAbout the client:This client is a luxury property management company based in the West Coast of the United States. They are committed to operational excellence and top-tier guest experience. We are seeking a detail-oriented professional to support our administrative and reporting functions, specializing in short-term rental operations.Role Overview:Great opportunity for additional side income. You'll ensure the accuracy of performance reports, compliance documents, and financial reconciliations across a portfolio of STRs using industry-standard software. The ideal candidate is a dependable team player with deep knowledge of short term rental tools, accounting basics, and a commitment to process improvement.Key Responsibilities:Prepare and verify monthly owner and performance reports for short-term rentalsReconcile monthly and quarterly expenses, credit card purchases, and partner integrationsSupport audit preparation (e.g., TOT compliance, property tax filings, STR quarterly reports)Maintain and update organized reference materials, SOPs, forms, and document templatesReview and update OTA listings (descriptions, photos, amenities) for accuracy and rankConduct weekly website functionality reviews and flag issuesAssist with miscellaneous admin tasks and research projects as neededCoordinate partner integrations and help onboard new tools or processesCollaborate with operations and finance teams to resolve reporting discrepanciesRequired Skills/Experience:3+ years in administrative or reporting roles, preferably in short-term rentals/property managementExpert in STR platforms (Airbnb, Breezeway, Streamline, PriceLabs, etc.) etc.Advanced Excel/Google Sheets and financial reconciliation skillsDetail-oriented, highly organized, and proactive about process improvementsStrong math/accounting fundamentals; experience with expense management/reconciliation tools (e.g., Dext, QBO)Reliable internet, full work-from-home setupExcellent written and verbal English communicationNice to Have:Experience supporting U.S.-based or international STR companiesFamiliarity with OTAs (Airbnb, Vrbo, Booking.com)Prior remote work (Zoom, Slack, Asana)Role Type: ContractorHours of operation: Training month: 11am-3pm EST (Flexible after training and onboarding)Hours per week: 15-20 (to start, likely to grow after the first 3 months)Compensation: $7USD/hour