F&B Hostess - Six Senses Crans Montana

Duties and ResponsibilitiesAs F&B Hostess, I will assume full responsibility for the efficient operation in the following: Greet guests on arrival and conduct welcome and check-in procedures in an efficient and friendly manner, using guest name whenever possible.   Answer outlet telephone courteously and efficiently as specified in departments standards.   Escort guest to the table and assist in seating and present the menu.  Ensure that you serve all the guest face towel.  Assist in the control of their outlet operational budget, ensuring that all costs are strictly controlled maximizing profitability.

 Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur.  Work with an empathetic attitude and if there is any problem which cannot be handled, must contact supervisor.  Ensure that all guests are greeted courteously and attentively in the working area.  Ensure the prompt and efficient service required by standards.  Take order from any food & beverage outlet menus.  Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.

 Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.   Knowledge on menu prices and suggesting upselling when necessary.  Ascertains guest satisfaction and ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell.  Ensure all equipment of the department is kept clean and in good working condition. Upsell all property facilities and activities. Knowledge and strict adherence to LQA standards.

QualificationsTo execute the position of F&B Hostess, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: High school diploma or equivalent and at least 1-3 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred. Fluent in English and FrenchEuropean or Swiss passpoert