General Manager

Position: General ManagerLocation: Boston, MA, Watertown, MA (hybrid)Company: SKN WTR AestheticsPosition: Full-TimeSalary: $70,000 – $85,000 + Performance Bonuses (depending on experience) Benefits: Equity Ownership, Health, Dental, Continuing Education, PTOExciting, entrepreneurial opportunity to join an innovative new med spa brand in the Greater Boston area led by an accomplished team with decades of experience in retail, hospitality, marketing, and finance –  including a proven track record creating a leading med spa brand in New York/New Jersey/Miami. The ideal candidate is self-motivated, commercially oriented, an effective communicator / people manager, and thrives with a great deal of autonomy.

We are seeking someone who is eager to grow with SKN WTR Aesthetics across the New England region. This is a unique opportunity to become not only a key contributor, but also a co-owner and public-facing ambassador of our brand. Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to jobs@sknwtr. com. We look forward to welcoming a dedicated professional to our growing team. About SKN WTR AestheticsSKN WTR Aesthetics is a modern med spa rooted in the philosophy that great aesthetic care enhances — not alters — your natural features.

We specialize in treatments that support youthful, healthy skin without ever appearing overdone. Our approach is especially tailored to active individuals and athletes, who often face unique skin challenges like early-onset wrinkles and facial volume loss due to high-impact training and lower body fat. We offer advanced skin and injectable treatments designed to complement a health-conscious lifestyle and support long-term wellness goals. Founded by experienced med spa operators, SKN WTR is built on a deep understanding of what makes both clients and providers thrive.

We believe a strong, collaborative team is essential to success — and we’re committed to creating an environment where our entire team feels valued, supported, and empowered to grow. Role OverviewAs General Manager you will be responsible for attracting, hiring, and developing a team of injectors, medical estheticians, and support staff while overseeing day-to-day spa-level operations. You will also work directly with the executive team to refine operations, identify new business opportunities, and advance the overall strategic vision of the company.

 Roles & ResponsibilitiesPersonnel ManagementRecruit, hire, and supervise a team of medical estheticians, nurses, front of house, and other staffDesign and administer training and education programs on non-clinical responsibilities with a focus on hospitalityFoster a culture of professional development to keep a motivated employee baseConduct regular performance reviews with actionable feedback to ensure exemplary service is consistently delivered to our clients   OperationsScheduling – monitor appointment scheduling for each injector / esthetician and by location to maximize revenue while maintaining optimal efficiency and client experience Inventory Management – track and order as needed, ensure efficiency and compliance with company rules and proceduresParticipate in regular reviews of financial and operating reports with senior leadership, suggest and implement changes as needed  Sales, Marketing and Business DevelopmentWork directly with our Chief Marketing Officer to develop and implement a comprehensive marketing strategy that promotes brand awareness and drives engagement Proactively conceive of local and company-wide advertising campaigns and promotional tactics to drive business - including calling on local business, generating partnerships and referral opportunitiesCoach clinical staff to capitalize on upsell opportunities to drive sales of additional products and servicesStay up to date on the latest industry trends and developments, competitors, and customer preferences to keep our brand on the cutting edge Customer ExperienceEnsure the spa is clean and maintained to the highest standardsContinuously review client feedback, professionally resolve any and all issues to the satisfaction of the customerImplement corrective measures as neededWork with the spa staff to curate an exceptional customer experience from start to finish to ensure repeat business  Qualifications2 – 5 years managerial experience2 – 5 years experience in a MedSpa / Salon / Hospitality / Medical business preferredStrong leadership, team building, and communication skillsExcellent time management skills, able to effectively prioritize and multitaskDiplomatic and professional in conflict resolutionProficiency with point of sale / booking software preferred (e.

g. , Boulevard)Entrepreneurial mindset, collegial work style, willing to assist with tasks outside explicit job description as the business evolves; owner’s mentality Associates / Bachelor’s degree or relevant hospitality certification  Compensation & BenefitsCompetitive base salary $70,000 – $85,000, commensurate with experiencePerformance-based bonuses and incentivesComprehensive benefits package, including health, dental, and vision insurancePTOAnnual stipend for continuing education and professional developmentEmployee discount on services and products Why Join SKN WTR Aesthetics?At SKN WTR Aesthetics, we’re not just hiring a manager — we’re looking for a true business partner.

We believe that people are the core of our company and should have a voice in how the business operates, grows, and succeeds. Your expertise won’t just be valued — it will help shape the future of our brand. We are positioned for rapid growth across the New England region, and this role offers significant opportunities for professional advancement. For the right candidate, this is more than a job — it’s a long-term partnership. Qualified candidates will have the opportunity to earn equity in the company, becoming co-owners and key decision-makers in the evolution of SKN WTR Aesthetics.

If you’re ready to grow with a brand that’s redefining the aesthetic space — with real influence, real ownership, and real upside — we’d love to meet you.  Application ProcessInterested candidates are invited to submit their resume and a cover letter detailing their relevant experience to jobs@sknwtr. com. We look forward to welcoming a dedicated professional to our growing team.