SOC Analyst

Investigate attacks against customer networks. Monitor and analyze log data, network traffic and/or alerts generated by a variety of security technologies in real-time; escalate and explain validated security incidents to customers. Write up security incident reports detailing the threat, its characteristics, and possible remediation activities. Research new threats and ensure appropriate detection capabilities are in place to identify and respond to these threats. Routinely review security incidents and other customer deliverables for adherence to the established procedures and guidelines. Document, rectify, and provide feedback to other analysts as necessary. Ensure the quality and timeliness of the security incident detection and classification service. Ensure standards and procedures are adhered to within defined SLA’s. Articulate security issues to customers, both verbally and written. Referring difficult or complex issues to more experienced staff.