Social Media & Community Manager

About The CompanyEmma is the app to manage all things money.Our mission is to empower millions of people to live a better and more fulfilling financial life.Emma was founded by engineers, who are extremely focused on coding, product and data. These are the three pillars on which we want to build a strong tech culture and fix personal finance once for all. 💪We have raised more than $8m+ to date to build the one stop shop for all your financial life. Our investors include Connect Ventures (investor in Curve, TrueLayer and CityMapper), Kima Ventures, one of the first in Transferwise, and Aglaé Ventures, early stage fund of the Groupe Arnault, investor in Netflix and Airbnb.Alongside them, several angel investors, who have built and sold industry leading companies have decided to take part into this journey. 🚀At Emma, We AreBoldDeterminedFocusedAutonomusWe are a high-performance team and we run the company like a professional sports team. We expect each and every team member to move fast, have ownership over their work and hold each other to a high standard.If you're not driven to own your work, execute swiftly, and innovate constantly, this isn't the right place for you.ResponsibilitiesAbout the roleWe’re looking for a creative individual who finds motivation in helping others, has a keen interest in social media, and thrives in fostering a strong and engaged community.What You’ll DoDesign and produce engaging, platform-specific content for our social media channels (Instagram, TikTok, Facebook, X, and LinkedIn) to drive brand awareness, engagement, and growth.Actively interact with our community of investors and customers, responding to comments, messages, and discussions to build meaningful relationships and ensure a positive brand presence.Work closely with the wider marketing and product teams to align social media efforts with overall marketing initiatives and product launches.Develop initiatives to turn our customers into brand advocates by highlighting their successes and creating opportunities for them to engage with the brand.Craft compelling narratives that highlight our brand values, the journey of our community, and the unique features of our products.Gather feedback and insights from the community to help inform marketing strategies and product improvements.Discover Our Social Media Content And Street InterviewsInstagramTikTokWatch our most viral interview ever: https://www.instagram.com/reel/Cz6wZ6rL2bcWho We Are Looking ForStrong experience in content creation across multiple platforms (social media, blogs, podcasts, etc.)2+ years of experience in marketing or community management, preferably in a high-growth startup environmentProven ability to manage multiple projects simultaneously while maintaining attention to detailExperience with Canva, Adobe Express or FigmaPassion for fintech and an understanding of Emma’s missionYou want to be part of an amazing teamYou are excited by what we’re building at EmmaOur ProcessPhone call with internal recruiterTake-home test2nd call with a member of the teamOnsite interview with CEOOur Benefits⚕️Private Medical Insurance and Perks with Vitality💰Pension Contribution👫 Employee Referral Scheme📱 Emma Ultimate Subscription💻 MacBook🚲 Cycle to Work Scheme🏝️ One-month sabbatical every 5 years🍻 Regular SocialsTo facilitate communication, productivity and speed, we work from the office Monday to Friday. This is not a hybrid role. Please only apply if you can certainly meet this requirement.Our office address is: 1st Floor, Verse Building, 18 Brunswick Place, London N1 6DZ.May the gummy power be with you!