Social Media & Community Manager

In your humble opinion, The National Park Service admin should really be in charge of the country. Notion’s product videos? Love them. Surreal’s billboards? Hang them in the Louvre. Drake, Bernie, and that guy looking at the girl in the red dress haven’t been on your meme roster for years.Sound familiar? Then we want you. We’re looking for a Social Media and Community Manager (yes, you!) to make sure that as many nursery and childcare owners, directors, and parents know that Famly is the only brand to listen to on social.Famly is building the world’s most collaborative Early Childhood Platform - software for the adults in a young child’s life to connect, share their workload, and learn about early childhood. Basically, Famly makes life easier for educators and families so that they can get back to what matters.By heading up social and community management at Famly you’ll be working with our talented team of content creators, designers and copywriters to make Famly the most famous voice in early childhood on social. But you’ll also be a fiery team of one, making videos, driving our tone of voice, and annoying everyone in the company by shoving your iphone in their face every other minute. You’ll be working closely with our customer support team to ensure our unique customer community Village, is a place where great conversations happen, too. This is an opportunity to really take full mandate of a meaningful company’s social accounts and make them your own.With regards to location, we’d really love you to join Famly here at our Copenhagen HQ.And if you're not here already, perhaps you're keen to move to the second happiest country in the world?What you'll be doing:Make, write, shoot and post lots of great content that engages our audience across TikTok, Instagram and Facebook.Continue to drive our podcast (The Tiny Chair Podcast) to be one of the most popular EY content brands on social.Work with our People team to grow our employer brand on LinkedIn.Work with the rest of the Brand team to define our social and channel strategy so we know where we show up and how.Exploring influencer relationships together with our paid team, experimenting on what this could mean for Famly.Coordinate more ambitious content with our videographer, designer, content creator, and copywriting colleagues.Community manage our incredibly popular owned community Village, making it a vibrant place full of great EY conversation (while leaving the support questions on there to our customer teams).Proactively engage with the community so we comment, and become a part of the conversations on all the biggest accounts in our space.Share insights and ideas with our content creators based on the conversations and topics you’re seeing on social.Working with the rest of the brand and comms team on PR strategy for big campaigns.Staying on top of key social metrics, including reporting to the rest of the marketing team on progress.No boring B2B SaaS posts please.You’ll thrive in this role if you:Have a deep passion for social media and the impact it can have.Feel incredibly excited about mixing that passion for an interest or curiosity in the importance of a child’s early years.Have 2-3 years experience working on social for a brand or as a solo accountAre a funny, talented copywriterAble to shoot, edit and produce short form video shot on phoneExcellent communicator and relationship builder (read: good at convincing people to film stupid stuff)Basic graphic design skillsUnderstand and practised on all platforms, including knowing what good looks likeMake good memesAre perennially onlineAre more likely to go too far than not go far enoughHave a massive bias for action and getting stuff doneAmbitious and high agency in the way you go about your work.And it’d be even better if you:Have experience or knowledge about early childhood education and childcareWhile we’d love someone who has experience in the arena doing this type of work, we appreciate that everyone brings something unique. If you don’t tick every box above, to hell with it - apply anyway. We’d still love to read your application.And who are Famly?You’re probably wondering at this stage, and Famly are...? Well, it all began when our co-founder Henrik’s daughter was ready to start at daycare. He couldn’t believe the amount of work being done on paper - and how distant he felt from his first child during the day. The paper ‘parent’ books they exchanged once a month just weren’t cutting it. Together with his friend, our co-founder and CEO Anders, they set about solving that.These days, the 180 of us building Famly talk about trying to do one thing. Giving children the best possible start to life. Or rather, making it easier for the 10,000 nurseries and childcare centers who use Famly every day to that, on our behalf.We do it with the world’s first Early Childhood Platform, software that brings hundreds of thousands of parents closer to their child’s day while they’re away from them. We also make financial, pedagogical, and planning tools for more than 120,000 childcare professionals in the UK, US, Germany and 15 other countries, saving them hours and reducing their admin stress.Ultimately, that gives them more time and headspace for the little ones that really matter.The interview process looks like:Interview with a People Partner, NeetaLogical testInterview with our Sr. Director Brand & Comms, MattSmall caseCase review and final interview with Matt, our CMO, Signe and our UK Content Manager, JuliaReferencesYou’ll love working here because:Competitive pension, private health insurance, and paid maternity/paternity leave.A clear career framework and coaching to make sure you’re growing, a $1000 personal development budget and a ‘We’ll buy you any book you want’ policy.We’re all about hiring clever people who are good humans too. It means Famly is full of top thinkers and generous teammates waiting to help you shine.We like to give a lot of ownership both in terms of responsibility and freedom to try new, challenging tasks.Top-notch work equipment (including noise cancelling headphones for those focus periods!).A great team, building a great culture together in person 4 days a week.We want to fill the position as soon as possible, so get your application in today by sending us:Your CV and cover letter explaining what speaks to you about the role and what you can bring - in any form you likeLink social accounts (your own or brand accounts you managed) that you’re proud of working on.We look forward to hearing from you!Famly is committed to creating a more diverse, equal, and inclusive workforce, building teams that represent a variety of backgrounds, perspectives and experiences. It is a fundamental policy at Famly not to discriminate on any basis or characteristics and celebrate diversity. Everyone is welcome and encouraged to apply.