Social Media Content and Community Executive (Fully Remote)

Stratgeist is a full-service digital consultancy specialised in social media content and strategy. Our clients include major lifestyle and consumer electronics brands, pharmaceutical & healthcare companies, medical centres as well as private specialists and clinicians. Our team has over 30 years of combined experience in marketing and media production and our goal is to help our clients maximise digital platforms such as virtual meeting services, social media channels, and websites, to fully leverage digital marketing for growth. With an exciting and dynamic team environment, Stratgeist offers great prospects for growth and expansion.Stratgeist also owns Media Platforms in the healthcare and automotive sectors with a viral social media presence across Asia. Our platforms are news centric and viral with a combined viewership of over 10m views a month across social media platforms and channels. These platforms are powered by strategic partnerships, content collaborations, and advertising opportunities.Social Media Content and Community ExecutiveIf you are a results-oriented and dynamic professional with a deep understanding of the Singapore social media landscape, adept at creating compelling content and fostering vibrant, engaged communities, we want you to be part of our ever-growing dynamic team!Responsibilities And DutiesManage community submitted videos, editing to include banners or watermark as neededEnsure consistent and timely content publicationServe as the primary point of contact, actively interacting with the audience, responding to comments and messages, and sparking conversations to foster a strong online community.Monitor community sentiment, manage brand reputation, address concerns professionally, and escalate potential issues when necessary.Utilize social media analytics tools to monitor and analyze performance metrics, derive actionable insights, and optimize content strategies.Generate comprehensive reports on performance, engagement, and notable trends.Collaborate with internal stakeholders, including marketing, creative, and product teams, to ensure social activities align with overall business objectives.Qualifications And SkillsCandidate must possess at least a Diploma in Marketing, Communications, Digital Media, or a related field.Understanding of the social media landscape, platform algorithms, and audience behaviors, particularly within Singapore's cultural context.Basic, video editing, and digital production skills.Creative flair and a strong command of the English language.Ability to work in a fast-paced environment, multitask, and adapt to changing trends.