Hand & Stone Massage and Facial Spa

Spa Sales and Customer Service Associate

Posted: Nov 5, 2025

Job Description

Benefits:Bonus based on performanceCompetitive salaryEmployee discountsFlexible scheduleFree uniformsOpportunity for advancementTraining & developmentHand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:Provide excellent customer service to members/guestsWelcome and greet members/guests upon arrivalAnswer phones, book appointments, sell memberships, gift cards and upgradesFollow proper filing procedures/file maintenancePromote health/wellness benefits of massage therapyMaintain a professional and clean work environment & appearancePositive, energetic attitudeTeam playerPerform various other duties as assignedWhat’s in it for you?Hourly wage plus commissions and bonuses Flexible schedulesProfessional and safe work environmentEmployee discountsEmployee rewards program/employee referral bonusContestsJob Requirements:Excellent personal appearance, good verbal and written communication skills.Ability to handle stressful situations professionally and multitask with ease all while focusing on the guestSA256I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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