SPA Therapist (Local Hire)

Application Deadline: 31 October 2025Department: Spa & RecreationLocation: Ghana - AccraDescriptionThe incumbent in this position is responsible for delivering a variety of spa services in a safe and comfortable manner. Maintaining equipment and inventory of products. Acknowledging and responding to relevant customer queries, needs and expectations.Key ResponsibilitiesTo deliver treatments and whole spa experience to high standard and ensure the guests’ needs are cared for. This means tailoring treatments where needed in accordance with Resense training.To ‘connect’ and communicate with guests. Get to know and understand the guest and record preferences and information as required.To be very knowledgeable of all treatments offered and aware of any promotions on offer at any given time.Ensure that the handover is completed in the guest journey as per the outlined standard, follow up on treatment experience, expectations and satisfaction and act on any discrepancies.Following scheduled roster and daily appointment schedule.Manage levels of professional stock and supplies.Reference and abide by the spa’s standard operating procedures & policies.Responsible for achieving sales targets as set by the Spa Director/Head Therapist.Assist with demonstrations/ events as required.Must adhere to training as set down by the Spa Director and Head Therapist.To use the correct quantities of products as specified by the manufacturer and not exceed that amount.To maintain a high standard of appearance and personal hygiene as per Resense policy.To always be punctual and prepared in advance of treatments.Ensure that daily sales figures are accurately recorded.To be adaptable and accountable for all actions.To cover reception as and when required.To Show courtesy to guests and other members of staff at all times.Skills, Knowledge & ExpertiseMassage and Beauty Therapy Certificate.Aromatherapy Certificate.Experience with Advanced Cosmetology (an advantage)First Aid and CPR Certificate. (an advantage)Knowledge of Natural Therapies.Previous spa therapy experience in an international standard spa.Articulate communication skills with adequate level of written English.Willing to work shift hours including evenings and weekends.Training in anatomy and physiology (an advantage).Experience in Aromatherapy massage, Swedish massage, Sports massage, Reflexology, Thai Massage, Lymphatic massage, Sports massage, Facials.Knowledge in Equipment operations.