Spanish Bilingual Representative

🚨 IMMEDIATE HIRING: Spanish Bilingual Representative (Healthcare Account)Join Strategic Office Support Inc. (SOS) and become part of our growing healthcare BPO team supporting US-based medical providers. We’re looking for Spanish Bilingual Representatives who are passionate about helping patients and healthcare professionals while building a stable, growth-oriented career in healthcare.📍 Location: eBloc 3, Padriga St., IT Park, Apas, Cebu City🕒 Schedule: US Business Hours💼 Employment Type: Full-Time, On-Site💡 What You’ll DoAs a Spanish Bilingual Representative, you’ll bridge communication between English- and Spanish-speaking clients, ensuring excellent service and support in all interactions. Your daily responsibilities will include:Representing the company in a professional and courteous manner in all interactions with clients, patients, and referrals.Handling inbound and outbound calls in both English and Spanish, addressing patient concerns and inquiries.Initiating outbound calls to follow up on patient requests, verify information, and assist in processing healthcare documentation.Assisting patients with understanding healthcare products, services, and benefits.Maintaining accurate and up-to-date patient and client records, including demographics and documentation.Coordinating with healthcare providers, doctors’ offices, and facilities to ensure smooth communication and accurate information flow.Supporting the billing process by ensuring all required information is properly documented and forwarded to the billing department.Completing necessary reports and documentation in compliance with company standards.Performing administrative and clerical tasks such as data entry, scheduling, and record reconciliation.Performing other duties as required to support the team’s operations.🎯 What We’re Looking ForProficiency in both English and Spanish (verbal and written) is required.Experience in a healthcare account, BPO, or customer service role is an advantage.Strong communication, problem-solving, and active listening skills.Attention to detail and the ability to manage confidential information responsibly.Willingness to work on-site and follow US business hours.🌟 Why Join Us?At Strategic Office Support Inc., we don’t just offer jobs — we build careers. Be part of a team that values professionalism, growth, and service excellence while making a difference in the healthcare industry.📩 Ready to take the next step in your career?Apply now and grow with a company that supports your success every step of the way!