Spare Parts Coordinator

Job DescriptionAbout the RoleAs a Spare Parts Coordinator, you will play a pivotal role in ensuring the smooth sales and delivery of spare parts for GustoMSC equipment. From handling customer enquiries to managing orders and coordinating with supply chain teams, you will combine your technical and commercial expertise to deliver accurate, timely, and cost-effective solutions. In this client-facing role, you represent our company to both internal and external stakeholders, helping us deliver excellent service and strengthen long-term relationships.About Us – GustoMSC (part Of NOV)GustoMSC, a trusted brand within NOV, has decades of experience in designing and supporting advanced equipment for the offshore energy industry. Our local entity is dedicated to innovation, reliability, and customer success. By joining our team, you will contribute to maintaining the global reputation of GustoMSC as a leader in offshore technology, while being part of a supportive and dynamic work environment.Key ResponsibilitiesManage the sales and delivery of spare parts for GustoMSC equipment.Handle incoming customer requests (including shared aftermarket inbox management).Respond promptly and professionally to customer inquiries via email, phone, and other channels.Coordinate sales and deliveries with supply chain teams, focal points, and subcontractors.Create and process quotations, sales orders, and invoices accurately and on time.Work with Supply Chain to track orders, manage deliveries, and expedite urgent requests.Keep customers informed of order status and delivery timelines.Collaborate closely with Service Representatives to ensure outstanding customer service.EssentialQualifications & SkillsMBO level education with relevant working experience (Junior: 5+ years, Medior: 10+ years, Senior: 15+ years).Strong organizational skills with attention to detail.Ability to interpret customer requests accurately.Capable of multi-tasking and working under pressure in a service-driven environment.Self-motivated, highly organized, and a strong team player.Proficiency in Microsoft Office (Excel, Word, Outlook).Fluent in English, both written and spoken.DesirableDutch language skills.Knowledge of the offshore industry.Familiarity with GustoMSC equipment (mechanical, structural, hydraulic, electrical, or control systems).Experience with OEM factories and industrial suppliers.Background in B2B customer support, sales, or order processing.What We OfferA dynamic, international work environment with a focus on innovation and collaboration.Competitive compensation package and benefits.A culture that values teamwork, accountability, and respect.Why Join Us?At GustoMSC, we don’t just design equipment - we create solutions that power the offshore industry. As a Spare Parts Coordinator, you will directly impact our ability to support clients worldwide, ensuring they receive the best service and technical support. You’ll be part of a team that thrives on problem-solving, collaboration, and innovation. If you’re looking for a role where your organizational skills and technical expertise make a real difference, we’d love to have you on board.About UsEvery day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.We Power the Industry that Powers the WorldThroughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.Global FamilyWe are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.Purposeful InnovationThrough purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.Service Above AllThis drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.About The TeamCorporateOur family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.