Sport Shop Assistant

Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities , and an understanding of its customers� expectations and the commitment needed to deliver industry-leading participant experiences.Our Sports Shop Assistants provide positive service and sales to all prospective customers in a friendly and timely manner in a clean and organized environment.ResponsibilitiesEnsure shop opening and closing procedures are followed (shift dependent)Receive, securely shop and mechanize product following established proceduresDemonstrate strong product knowledge and attends product knowledge seminars (both facility and vendor provided)Actively engage customer bygreeting them upon their entry to the shopmaintaining a presence on the retail floorpromoting Sports Shop products and servicesExecute initiatives in effective and accurate use of ORION POS system and cash handling proceduresDevelop and maintain strong skate sharpening skills and certificationReport to Sports Shop Supervisor all relative customer questions, suggestions or complaintsMonitor stock and ensure the shop and all inventory is kept cleanReplenish and maintain shop products on the floor as neededAdhere to all Risk Management policies and proceduresReport any unsafe Health & Safety conditionsIs "WHMIS" and "Workplace Violence" trainedIs aware and understands implementation of the Facility Emergency Plan, Incident Reports and knows the location and how to use the First Aid Kit, Eye Wash Station and DefibrillatorWear appropriate Personal Protective Equipment (PPE) when requiredEnsure consideration for best practices in energy use management and environmental impact are employedQualifications And EducationCompleted high school education or equivalent is an assetAbilities, Attributes And ExperienceAt least one year retail and / or customer service experienceWillingness and ability to work flexible hours (evenings & weekends)Strong hockey and/or skating knowledgeStrong skate sharpening skillsCash handling experience through a POS system (preferred)Demonstrated computer skills, notably in Microsoft Word and ExcelNeat appearance with a professional and positive attitudeGreat communication skillsThorough, organized, articulate and punctualIf you are interested in this role and becoming part of the Canlan team, please apply online.NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices