Job Description

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team!As a key point of control for system enhancements and quality initiatives, this position is responsible for monitoring and analyzing system usage, designing solutions and creating specifications for adjustments to SitusAMC's systems. This role works directly with employees of SitusAMC's technology department and other stakeholders. This person serves as a subject matter expert for the technology.Essential Job FunctionsCollect, review, analyze, and document system/user requirements from business users.Collaborate with stakeholders to define project goals, scope, and timelines.Respond to changes in project scope, priorities, or requirements by adjusting plans and priorities accordingly.Assign tasks as directed by managerAnalyze information, including oral and written feedback from users, survey responses, and usage statistics to strengthen and validate requirements.Promote and support department goals and objectivesCommunicate feedback/performance/status of staff to managerTrack, organize, and prioritize assigned projectsWork on projects to completion within the required time frames, proactively communicating any delays to manager and/or interested stakeholdersAnalyze and translate business requirements to detailed functional designs for development, testing and implementation for SitusAMC's systemsInvestigate system usage including overrides, exception and validation handling, common errors or excessive time per page/field as assigned by managerParticipate in discussions with other application analysts to ensure synergy between systems within the organization.Participate, own or facilitate any other quality initiatives as assigned by managerAnticipate and prevent problems and roadblocks before they occurAssist with UAT testingAssist in demo preparationHandle day to day requestsCommunicate test progress, results, & issues/roadblocks to project stakeholders/MgmtOther activities as may be assigned by your managerQualifications/ RequirementsCollege degree in related field, or equivalent combination of education and experienceExperienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent.Over five years in mortgage / technology / secondary market experienceTraining in finance / mortgage banking desiredDemonstrated success as a QA or Technology Analyst at SitusAMC strongly preferredCreate and maintain positive and professional relationships with all staff and stakeholdersStrong communication skills, both verbal and writtenDemonstrated ability to provide actionable constructive feedback objectively and with diplomacyComputer literate with in-depth knowledge of MS Office and web-based systems; visual aids; emphasis on ExcelExcellent PC skills and possess high level of proficiency in Microsoft productsDemonstrate professional behavior and teamwork, punctual, dependableDemonstrate comprehensive problem-solving skillsDemonstrate excellent organizational and people skillsLimited travelFlexible schedule requiredNote: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.The annual full time base salary range for this role is$110,000.00 - $130,000.00Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp_%20English_formattedESQA508c.pdf?version=0)SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Know Your Rights, Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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