Sr. Director Supply Chain & Operations

Role Overview:The Sr. Director of Supply Chain will lead global operations and supply chain strategy, ensuring alignment with both segment-specific needs and corporate objectives. This leader will own the end-to-end supply chain function including:Manufacturing and Supplier Quality & Compliance (performance, Test Engineering, ISO certifications and regulatory adherence)Supply Chain & Procurement (vendor selection, negotiation, and lifecycle management)Fulfillment & Logistics (product planning, order fulfillment, shipping, and transportation strategies)HW Repair and Service strategiesThe role requires strategic vision, operational excellence, and leadership in telecom and hardware-based supply chains, with a strong focus on collaboration with R&D, product management, and global partners.Key Responsibilities:1. Strategic LeadershipDevelop and execute an operations and supply chain strategy tailored to segment needs and aligned with corporate goals.Oversee 4 core functions: Fulfillment, Supply Chain, Manufacturing and Supplier Quality, and HW Repair.Lead global vendor management, ensuring strategic alignment, service quality, and innovation.2. Supply Chain & Operations ManagementManage a hybrid portfolio of manufactured and purchased products, enhancing global supply resilience.Lead distribution and transportation strategies to meet customer expectations in a growing, international market.Oversee our 3rd party manufacturing partners and product quality, our supply chain operations, including PO management and assembly oversight.3. Product & Lifecycle AlignmentCollaborate with Product Management and R&D to identify potential products and suppliers that complement client’s portfolio.Align sourcing and procurement with “phase-in,” “phase-out,” and end-of-lifecycle product processes.Maintain close engagement with key customers for planning, capacity, and delivery commitments.4. Compliance, Governance & Process ExcellenceEnsure ISO certifications and regulatory compliance across global operations.Lead the development, implementation, and continuous improvement of SOPs for sourcing, vendor management, and operational efficiency.Maintain supplier quality programs and audits to meet customer requirements.5. Team Leadership & Talent DevelopmentManage a team of 10 direct reports, ~20 total staff across global locations.Develop and mentor supply chain and procurement talent, building a robust succession pipeline.Foster a collaborative, performance-driven culture with high accountability and operational excellence.Qualifications:15+ years of experience in operations and product quality, procurement, and fulfillment leadership, ideally in telecom, networking, or hardware-based industries.Proven senior level leadership overseeing multi-site, global supply chain operations.Experience with vendor management, international logistics, and hybrid manufacturing models (third-party and in-house).Strong understanding of ISO certifications, supplier quality programs, and regulatory compliance.Demonstrated ability to partner cross-functionally with R&D, Product Management, and corporate leadership to align strategy with execution.Bachelor’s degree required; MBA or advanced degree preferred.Strong negotiation, strategic planning, and leadership skills.PriceSenz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, or disability.