Sr People Operation

Sr People OperationsReports To - Chris Gage (Head of Finance)Location - Draper, UT preferred, Remote okAbout The RoleWe’re looking for a Head of People to help scale Jump through its next phase of rapid growth (150to 250+). You’ll partner with leaders and teams to shape and support our People practices—from talent development and onboarding to performance, employee experience, and culture—helping align our people strategy with the needs of the business. This is a mission-critical, strategic role that will directly shape Jump’s ability to scale effectively while remaining a world-class place to work.You’ll work closely with leaders and teams to strengthen Jump’s ability to attract, develop, and retain top talent—especially in a fast-moving AI and SaaS landscape.Employer Brand - Partner with Talent Acquisition and leadership to strengthen Jump’s employer brand—helping us attract high-caliber talent as we scale. Support initiatives that raise Jump’s visibility in the startup and AI ecosystem. People Systems & Operational Infrastructure - Maintain and optimize our HR tech stack (ATS, HRIS, equity management), create scalable processes for onboarding, performance management, leveling, compensation, and compliance. Culture, Leadership, and Org Design - Work with leaders to bring Jump’s values to life through operating norms, rituals, and team practices. Partner on internal communications, leadership development, and engagement, while advising on org design that balances growth with clarity and cohesion. Build an Exceptional Company - Contribute to making Jump an exceptional place to work—where employees grow their careers, feel connected to our mission, and help shape a company trusted and loved by customers. About You5+ years of experience in pre-IPO SaaS companies You are a builder and a scaler. You love crafting people systems (but not overdoing it with too much “policy!”)You want to have real impact helping to build an early-stage AI software company serving financial advisors and other financial servicesYou understand what it means to work at an early stage, rapidly growing tech company and are super excited about the related opportunities and challengesYou care deeply about culture and are a magnet for high-performing, humble, and mission-driven people. You are compelled by Jump’s mission, customers, and people You embody Jump’s values of Velocity, Show Up, World Class, Direct/Kind/No Drama, Day 1What You’ve DoneScaled Talent Strategy & Execution in High-Growth SaaS - Partnered on Talent Strategy & Execution in High-Growth SaaS – You’ve supported leaders and teams in VC-backed SaaS or tech companies, helping them scale effectively through phases of rapid growth. Implemented and Scaled People Systems & Ops Infrastructure - You’ve designed and optimized the full People tech stack—HRIS (e.g. Rippling), ATS, equity management (e.g. Carta), and performance frameworks. You’ve built systems for onboarding, compensation, levels, compliance, and reviews that scale. Embedded Culture and Internal Communications at Scale - You’ve taken values off the wall and embedded them into daily habits, rituals, and team norms. You’ve owned internal comms, run engagement initiatives, and built leadership alignment in times of scale and change. Proven Strategic Partner to Leaders – You’ve partnered closely with founders and executives as a trusted advisor. You’re data-informed, skilled at navigating complex org and performance conversations, and focused on driving outcomes that advance the business. Delivered at Startup Velocity - You’ve operated in hypergrowth environments. You move fast with sound judgment, flex between strategy and execution, and take pride in producing high-quality work. Worked with World-Class People and Raised the Bar - You know what “great” looks like because you’ve built alongside top-tier operators… and you are oneAbout JumpJump’s mission is to empower financial advisors, firms, and clients to thrive in the age of AI. Our vision is to bring practical and safe AI to hundreds of thousands of finserv professionals while building a meaningful company that accelerates the careers of all Jump team members. Learn more about Jump’s products at jump.ai.Jump was launched in January 2024 by a team of experienced fintech entrepreneurs. Jump’s team of 150+ is led with a team bringing experience from Harvard, Stanford, Google, JPMorgan, Snowflake, Fidelity, AuditBoard, Bain Capital Ventures, Bill.com, and other experience in AI, big data, and financial advisory.Jump is used by 20,000+ finserv users at globally respected financial institutions and small independent RIA alike. Jump’s product has been recognized with industry awards and by advisor networks as the leading product in its category. Jump customers have described Jump’s products as “gamechanging” and “best tech since CRM.”Jump is a series A company, having raised $25M in venture capital from top firms including Battery Ventures, Sorenson Capital, Pelion Venture Partners, and Citi Ventures.Jump’s team values are Velocity, Show Up, World Class, Direct/Kind/No Drama, and Day 1. This means we value working and shipping super fast at a very high quality bar, trusting each other to show up and do what is in the best long term interest of our customers and team, relying on direct but kind communication with no drama, and humility to show up and earn it every day.Join us on our mission to transform the client and advisor experience with cutting edge AI technology, and help those who help safeguard the financial future of everyday people everywhere.CompensationCompetitive market base salaryEquityMedical, dental, vision benefits401k available Compensation Range: $120K - $180K