Steward Supervisor

Additional InformationJob Number 25172100Job Category Food and Beverage & CulinaryLocation Al Maha a Luxury Collection Desert Resort & Spa Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates, United Arab Emirates, 118887VIEW ON MAPSchedule Full TimeLocated Remotely? NPosition Type Non-ManagementSTART YOUR JOURNEY WITH USCan you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.Our story is one of heritage, passion, and belonging, and now, it could be yours too.Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.Love What You Do Even MoreAt Marriott, we believe exceptional guest experiences begin with how we treat our associates.At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:A career with limitless horizons, from the golden dunes of Al Maha to over 8,000 Marriott hotels worldwide, where new opportunities await.Professional growth and mentorship guided by some of the region’s most accomplished hoteliers.Competitive salary and benefits, including on-property accommodation and full-board meals.Exclusive Marriott privileges, discounted stays and dining, plus special rates for friends and family.Comprehensive medical and life insurance coverage.All the tools, resources, and support you need to excel every day.OUR EXPECTATIONS FROM THE ROLE:The following are specific responsibilities and contributions critical to the successful performance of the position:General KitchenReport maintenance issues immediately to appropriate personnel (i.e., management or maintenance).Assist with Banquet plate-ups.Communicate any assistance needed during busy periods to the Chef to ensure optimum service to guests.Sanitation and MaintenanceOrganize cleaning chemicals and supplies and ensure they are stored appropriately and kept separate from food products.Keep hand wash stations maintained (for example, supplied with soap, towels, step-on trashcan, gloves, and proper signage) and fully functional.Operate cleaning equipment and tools to ensure only clean and sanitary items are used in the kitchen, including operating the dish machine, pot-scrubbing station, and trash compactor.Wash and disinfect kitchen area including tables, tools, knives, and equipment to ensure sanitary conditions and meet the departmental standards, including using sanitizers required by health department.Follow and ensure compliance with sanitation and cleaning procedures and pest control guidelines, reporting pest control issues to appropriate personnel.Complete cleaning checklists to determine appropriate timelines for cleaning and sanitizing (such as floors, equipment, drains, walls, surfaces, doors, lights, and trashcans).Direct and assist Stewards in order to make clean up a more efficient process.Disassemble and assemble kitchen equipment following safety procedures when cleaning.Food Safety Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear.Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, First In-First Out (FIFO); dating, labeling, cleaning, and organizing coolers/freezers/storage areas; and Cold Chain compliance, across all food-related departments and areas.Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as Dubai Municipality standards.Follow guidelines and checklists related to PIC (Person in charge)Support initiatives related to food safety. Report any guest complaints or other issues related to food safety to the culinary management.Check and ensure the correctness of the temperature of appliances and food using thermostats and thermometers, including monitoring freezer systems, such as fans, drains, and doors, for proper operation, and report issues or problems to facility management.Maintain any documents and records related to food safety Stocking/ReceivingRotate stock (e.g., plates, glasses, hotboxes) bringing wares from storage bin or areas into kitchen.Kitchen Tools & EquipmentEnsure proper and safe handling and storage of equipment, returning equipment to appropriate location.Dishwashing ActivitiesEnsure water temperature, and chemical levels are appropriate to run the dishwashing machine, and complete proper documentation.Clean the dishwashing machine, including removing trash and spraying the inside of the machine, cleaning and unclogging the spray arms and jets, cleaning the outer surfaces of the machine and troubleshoot dishwasher malfunctions as required.Ensure clean wares are stored in appropriate areas.Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing.Sort silverware with eating surfaces facing up into separate cylinders and wash/re-wash.Allow cleaned items to air dry.Spray all racked items with hot water to loosen and remove food residue.Sort and soak silverware.Rack dirty items (silverware, plate ware, etc).Breakdown dirty bus tubs.Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink at the appropriate levels to clean dishes, ensuring the chlorine levels are between 50 and 100 parts per million and that the water temperature is sufficiently hot.Collect dirty pans from the cooking line and transport to pot station for cleaning.Maintenance, Sanitation, and Cleaning ActivitiesClean and mop all areas in assigned departments (e.g., sink area, shelves and counters in dish room, tops of chemical bottles, outside of the dish machine, dish room door and walls, bus carts).Clean and maintain sanitation areas and organize cleaning supplies including hanging up mops and brooms.Dispose of glass in the proper containers.Clean and maintain loading dock areas.Empty full trashcans, ensuring each can is clean, relined, and covered, and maintain dumpster area.Break down cardboard boxes and place them and other recyclables in the recycle bin.Clean ceiling, walls, and vents in dish room.Organize supply rack, including pots, pans, serving spoons, utensils, etc.Keep sanitation closets locked and shut.In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.